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Old 01-18-2011, 03:51 PM   #1 (permalink)
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I have a blackberry bold 9000 and it has developed a few problems. The power button doesn't work, several of the keys don't work which means I cant txt or make calls to numbers that I don't have in my contacts, when I do make a call I have to take the battery out to end the call. Any ideas as to how I can fix it?
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Old 01-18-2011, 03:54 PM   #2 (permalink)
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Default Re: Blackberry problems

Have you dropped it?

Have you gotten it wet, or even exposed it to moisture in a sweaty pocket, humid locker room, raindrops....it sometimes doesn't take much to cause button and keypad problems?
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Old 01-18-2011, 04:09 PM   #3 (permalink)
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No its always in a case, it's a company phone so I am always careful with it. Is it likely to need a new keypad?
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Old 01-18-2011, 05:02 PM   #4 (permalink)
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Default Re: Blackberry problems

Turn it in and get a new one. Easier to do than than try to fix it. It could be any number of things.

What color do the moisture indicators have?
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Old 01-19-2011, 01:44 AM   #5 (permalink)
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Moisture indicators?
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Old 01-19-2011, 02:48 AM   #6 (permalink)
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Default Re: Blackberry problems

is in the gurantee period if yes then just tell to him resolve this problem...
because its a keypad problem.and if its not misused by u then device is under the gurantee period..
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