01-19-2011, 12:09 AM
Join Date: Jan 2011
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I'm not sure if anyone is able to help as I don't have a lot of information on this problem but I work in Brisbane and our office has been shut because of the recent floods therefore I can't get help from our IT department re this issue.
When the floods hit, our server went down for a number of days. It has since been restored but for whatever reason, my boss can no longer send or receive emails on his Blackberry (I THINK he has a Curve). I've told him to take the battery out for 30 seconds and he's tried resetting a number of times but it's still not working.
He's using Blackberry Enterprise but the only thing I can see to help him is to maybe send Service Books?
Does anyone else have any ideas?
Thanks so much!