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Old 01-19-2011, 07:04 AM   #1 (permalink)
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Screen just goes blank on 8700c when using.... Battery is fine... HELP PLEASE....THANKS
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Old 01-19-2011, 07:19 AM   #2 (permalink)
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Default Re: Screen goes blank on 8700c

What were you doing when it happened? Are there any error codes?

Did you drop it or get it wet?

Have you tried a battery pull? 1st step to take if device is having problems? - BlackBerryFAQ
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Old 01-19-2011, 07:40 AM   #3 (permalink)
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Default Re: Screen goes blank on 8700c

Did not drop or get wet.... Have done soft and hard resets..... I think it must be the battery, even though it shows that it is fully charged..... As Now I put it on the charger and I can use it without the screen going blank.....
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Old 01-19-2011, 08:54 AM   #4 (permalink)
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Default Re: Screen goes blank on 8700c

You could try a new battery. Might just be time to replace it however. Cost more to troubleshoot and fix than it is worth.
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