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Old 01-22-2011, 05:14 AM   #1 (permalink)
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Default cant download apps from bb store :(

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hi i am new to this and i am having trouble downloading apps from the bb store.It just says "the app is not available for download from the bb app store at this time".has anyone ever had this problem?.it has been like it since i had it and i cant even update the bb store app because it says the same thing .i have tried doing it through my p.c but it wont work either,my phone is the 9780 bold

i would be grateful if somebody could point me in the right direction of what the problem might be

thanks ryan
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Old 01-22-2011, 07:15 AM   #2 (permalink)
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Default Re: cant download apps from bb store :(

Do you have a Blackberry data plan activated on your account?
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Old 01-22-2011, 08:04 AM   #3 (permalink)
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Default Re: cant download apps from bb store :(

yes i have a active bb data plan
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Old 01-22-2011, 08:05 AM   #4 (permalink)
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Default Re: cant download apps from bb store :(

Are you in a country where App World is not available?

Or perhaps the app may not be compatible with your phone?
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Last edited by Dubdub : 01-22-2011 at 08:07 AM.
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Old 01-22-2011, 08:09 AM   #5 (permalink)
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Default Re: cant download apps from bb store :(

i live in the uk and my freind has got the same phone and he has no problem
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Old 01-22-2011, 09:07 AM   #6 (permalink)
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Default Re: cant download apps from bb store :(

Quote:
Originally Posted by simna View Post
i live in the uk and my freind has got the same phone and he has no problem
Does your friend have the exact same device and OS as yours and can he/she download and install the app that you are looking to get?

Is the app compatible with your device and OS?
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Old 01-22-2011, 09:34 AM   #7 (permalink)
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Default Re: cant download apps from bb store :(

yes we both had the phones at the same time and it says the same for every app
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Old 01-22-2011, 10:34 AM   #8 (permalink)
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Default Re: cant download apps from bb store :(

Try a battery pull on your device.
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