BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 01-23-2011, 08:44 AM   #1 (permalink)
New Member
 
Join Date: Jan 2011
Model: 9700
PIN: N/A
Carrier: Mobiltel
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default "stolen" bb issue

Please Login to Remove!

Hi all,
I have the following issue:
My parents recently bought me a new BB bold 9700 in China in a genuine shop.
I live in Bulgaria and as soon as I got the BB I went to the local carrier and activated the BB plan, but the BBM won't work (requests stay on pending, and my friends don't recieve the request, neither I do recieve theirs), so I called my customer service and I explained my problem. After they asked me for the pin, according to the consultant this PIN appears to be reported as stolen!?
I am able to use the BB as an ordinary phone, but when it comes to BBM or for example the BB facebook application or maps it won't work, saying that my current plan is not supporting the application. I confirmed multiple times that my blackberry plan is active.
I also have all documents proving that my parents bought the BB!!
My question is what do I do now?

Thank you in advance
Offline  
Old 01-23-2011, 09:23 AM   #2 (permalink)
BlackBerry Master
 
Motorcycle Mama's Avatar
 
Join Date: May 2008
Model: 9930
OS: 7.1.0.163
PIN: N/A
Carrier: Verizon
Posts: 4,351
Post Thanks: 0
Thanked 246 Times in 238 Posts
Default Re: "stolen" bb issue

Have your parents get their money back. Obviously, the "shop" isn't actually "genuine".
Offline  
Old 01-23-2011, 09:25 AM   #3 (permalink)
New Member
 
Join Date: Jan 2011
Model: 9700
PIN: N/A
Carrier: Mobiltel
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: "stolen" bb issue

I'd love to, but they don't live there, they went there on a business trip :(
Offline  
Old 01-23-2011, 11:14 AM   #4 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,479
Post Thanks: 79
Thanked 798 Times in 768 Posts
Default Re: "stolen" bb issue

Any chance of calling the genuine shop and asking about the problem? If they are truly a legitimate shop they will work with you. If you get no response or they seem uncooperative you have your answer on the genuine issue. The best thing if they wont replace it is to but one from a local carrier. I also hate to tell you this but a lot of Blackberryxxx8217;s have been sold from china but are fakes. The PIN number may just be a phony
__________________
If someone helps, tell them by clicking the Thanks buttonÓ


9810 on BES
Z10 on BIS
Offline  
Old 01-23-2011, 02:28 PM   #5 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default Re: "stolen" bb issue

Most likely a fake. Chinese knockoff do not have a working/real PIN and therefore cannot receive any BB services such as BBM, email, etc. What you have is a phone and not much else.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: "stolen" bb issue
Thread Thread Starter Forum Replies Last Post
BB Desktop Software 6.0 - Sync Issue Steve8520 BlackBerry Help 1 01-03-2011 08:30 PM
BES Issue - Users cannot send email from BB. Techie_R1 BES Admin Corner 1 10-07-2010 01:46 PM
BB Storm2 Wifi issue Codizzle General 9500 Series Discussion - Storm 5 09-17-2010 09:34 AM
BB Services Connection Issues - Need help please. cynige RIM Software 4 07-14-2009 11:19 PM
BB Media Sync with BB Bold Issue strngdze Media Center 3 12-09-2008 01:52 PM

INTEL CM8063501288202 Xeon 8 Core E5-2640V2 2.0GHZ 20MB L3 Cache 7.2GT/S New
$4.25
INTEL CM8063501288202 Xeon 8 Core E5-2640V2 2.0GHZ 20MB L3 Cache 7.2GT/S New pictureATCA SBC-G-TKT300-300 MPCBL0040N02Q 2Ghz Xeon
$1000.0
ATCA SBC-G-TKT300-300 MPCBL0040N02Q 2Ghz Xeon  pictureNASUNI FILER NF-400 DELL POWEREDGE R620 7.2 TB 32GB RAM Intel Xeon E5-2609 X 2
$2396.0
NASUNI FILER NF-400 DELL POWEREDGE R620 7.2 TB 32GB RAM Intel Xeon E5-2609 X 2  pictureE Leitz 1149 Industrial 100W Mercury-75W Xeon Short Arc Lamp Power Supply
$149.99
E Leitz 1149 Industrial 100W Mercury-75W Xeon Short Arc Lamp Power Supply pictureE Leitz 1230 Industrial 100W Mercury-75W Xeon Short Arc Lamp Power Supply PARTS
$129.99
E Leitz 1230 Industrial 100W Mercury-75W Xeon Short Arc Lamp Power Supply PARTS picture






Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.