I have the following issue:
My parents recently bought me a new BB bold 9700 in China in a genuine shop.
I live in Bulgaria and as soon as I got the BB I went to the local carrier and activated the BB plan, but the BBM won't work (requests stay on pending, and my friends don't recieve the request, neither I do recieve theirs), so I called my customer service and I explained my problem. After they asked me for the pin, according to the consultant this PIN appears to be reported as stolen!?
I am able to use the BB as an ordinary phone, but when it comes to BBM or for example the BB facebook application or maps it won't work, saying that my current plan is not supporting the application. I confirmed multiple times that my blackberry plan is active.
I also have all documents proving that my parents bought the BB!!
My question is what do I do now?
Thank you in advance