BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 01-27-2011, 09:47 AM   #1 (permalink)
New Member
Join Date: Jan 2011
Model: 9630
Carrier: Fido
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BB Tour 9630 reboots! Help!

Please Login to Remove!

My BB Tour 9630 that I bought used originally with Telus but unlocked for Fido is having problems. Making phone calls is fine but when it comes to receiving, it won't work. Instead it reboots.

I've tried Downgrading from 5.0 to 4.7 OS
Battery Pull-out
security wipe out

nothing seems to be working at the moment.

Old 01-27-2011, 10:32 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,902
Post Thanks: 49
Thanked 666 Times in 652 Posts
Default Re: BB Tour 9630 reboots! Help!

Rim does not list any problems with rebooting on received calls so my guess is that the core OS is corrupted or you have an application that is conflicting. If you have any added ringtones or applications that are designed to do something on a received call I would try deleting it ,pull the battery and see if that helps.
If someone helps, tell them by clicking the Thanks button

9810 BES
Z10 on BES
Old 01-27-2011, 10:49 PM   #3 (permalink) Platinum Sponsor's Avatar
Join Date: Oct 2010
Model: 9700
Carrier: Rogers
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: BB Tour 9630 reboots! Help!

Looks like a software glitch, go to advanced option, application and remove the application you dont need, use only default theme.
__________________ Platinum Sponsor blackberry repair non warranty service center
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: BB Tour 9630 reboots! Help!
Thread Thread Starter Forum Replies Last Post
OS: v5.0.0.591 For the BB Tour 9630 zerog46 General 9600 Series Discussion - Tour 67 06-17-2010 02:17 AM
9630 Tour work with T-mobile???? BigEd2 General 9600 Series Discussion - Tour 7 04-17-2010 10:46 AM
What kind of a SIM card works in a Telus Mobility BlackBerry Tour 9630? YMS_1975 Carrier Specific Issues 12 12-04-2009 06:08 PM
WTT: Unlocked Verizon BB Tour 9630 for a BB Storm 2 9550 cgirtman Buy Sell Trade 5 11-20-2009 04:09 PM
BB tour back battery jiggles iJon General BlackBerry Discussion 1 08-26-2009 01:49 PM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.