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Old 01-31-2011, 12:47 AM   #1 (permalink)
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Default Please Help Me!! Bbm Is Gone!!!

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Ok so I had a problem with my end button, it was making a loud beep and taking me to the recent calls screen everytime i clicked it. i was told to do a battery pull and i did, which fixed this problem. however after the battery pull by BBM Icon was gone.

I looked in all the folders, instant messages, applications, downloads, etc. and it wasn't hidden there. I reinstalled it but it would only make me start a new account so i un installed it.

I know i still have an account because i have had multiple bbm contacts message me and it says that the messages have been delivered, but i have no way of getting to the messages!

PLEASE HELP ME, this is so frustrating and i have tried everything short of going to a store.
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Old 01-31-2011, 02:22 AM   #2 (permalink)
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Default Re: Please Help Me!! Bbm Is Gone!!!

Verizon Wireless today announced that it will update the BlackBerry 9650 Bold and the BlackBerry Curve 3G to the new BlackBerry 6 OS. The update will go out over the air starting at 8PM EST for customers with either of the two phones. ...

You may need the above .. and I am positive it will solve your problem
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Old 01-31-2011, 02:37 AM   #3 (permalink)
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Default Re: Please Help Me!! Bbm Is Gone!!!

Quote:
Originally Posted by zocster View Post
Verizon Wireless today announced that it will update the BlackBerry 9650 Bold and the BlackBerry Curve 3G to the new BlackBerry 6 OS. The update will go out over the air starting at 8PM EST for customers with either of the two phones. ...

You may need the above .. and I am positive it will solve your problem
how would i do this?
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Old 01-31-2011, 05:46 AM   #4 (permalink)
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Default Re: Please Help Me!! Bbm Is Gone!!!

Do another battery pull.

The first cleared your original issue, but created another issue. Another battery pull should clear the second issue.
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Old 01-31-2011, 07:33 AM   #5 (permalink)
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Default Re: Please Help Me!! Bbm Is Gone!!!

Please do not double post. Once is enough. Your second tread has been closed.
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Old 01-31-2011, 10:05 AM   #6 (permalink)
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Default Re: Please Help Me!! Bbm Is Gone!!!

I already did the second battery pull and no luck.
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