02-18-2011, 09:13 PM
Join Date: Feb 2011
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| | Re: blackberry curve problems with koodo
If you haven't had your phone more than 30 days, then you can return it using the Buyers Remorse Clause. If you have had it more than 30 days then your phone is under warranty.
However, if it is a service problem, then you need to tell the company that you were wrongly told that these features were included in the pkg you were sold.
Remember, the squeaky wheel gets the grease!!!
That means, that if you can't return the phone under the buyers remorse clause, then exercise your right to complain. Be sure to go up the ladder to get to someone who can help you!!! Don't let anyone intimidate you. Ask for supervisors if needed!!! Keep calling until you get someone who will listen!!! And do not waste time doing it!
However, remember to be nice!!! Don't cuss anyone out or be vulgar or rude!!!! I am sure that you wouldn't do that, but just wanted to add that if you are nasty, they will notate it in your acct!!! They may not be allowed to notate everything you say, but they can write down if you are rude!!! And you won't get as much help if you are nasty!!!
I do not know about other carriers and their plans. But I know about AT&T, & they have a new plan for $20.00 a month. It includes unlimited SMS text, MMS texts (picture txts), IM's and all mobile to any other mobile calls. Again it only costs $20.00 a month!!!
It is gonna save me $25.00 a month. Most of my friends use cell phones, so this is gonna be great!!! I still have daytime minutes & a data plan. Of course, I can change any of my plan at any time!!!
Another great feature of AT&T!!!!
Hope this helps!!! Good luck!!!
Last edited by kkaterinabella : 02-18-2011 at 09:21 PM.
Reason: Left out some info