BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   BlackBerry Help (http://www.blackberryforums.com/blackberry-help/)
-   -   Curve 8900 media card problems (http://www.blackberryforums.com/blackberry-help/245094-curve-8900-media-card-problems.html)

JessicaKara 02-18-2011 08:32 AM

Curve 8900 media card problems
 
Hi, my Blackberry Curve 8900 reset itself the other day and when it came back on a message came up which said "Media card has been inserted that contains errors. To correct the errors please use a disk error checking utility on a computer."
I have tried to take the media card out and battery pull but nothing worked all my pictures/videos/music etc have gone. I've seen similar posts which say to download a scanner program to your pc, but I'm on a mac and wondered if anyone could help me or tell me what to do?! Thanks

zerog46 02-18-2011 08:52 AM

Re: Curve 8900 media card problems
 
None of your info on the card will even show up on your PC?
Posted via BlackBerryForums.com Mobile

JessicaKara 02-18-2011 08:58 AM

Re: Curve 8900 media card problems
 
No i rang orange and they told me to run a backup and the missing files will go onto my computer but nothing happened...

zerog46 02-18-2011 11:37 AM

Re: Curve 8900 media card problems
 
It sounds like the card may have gone bad. Do you have another PC available to try the card in.
Posted via BlackBerryForums.com Mobile

aiharkness 02-18-2011 12:55 PM

Re: Curve 8900 media card problems
 
The backup with desktop manager does not backup the media card. Perhaps they meant the media sync (using Desktop Manager ver. 6) will copy the files to the computer, but I don't see how if the card can't be read, and then only if Desktop Manger is configured to automatically sync media.

I don't know mac computers, have never used one. But isn't there a stock disk utility that will scan the card for lost sectors and file system and media errors?

At any rate, zerog46 is probably right that the card is DOA. Only way to know is to try and repair and recover your files, or short of that, reformat the card and see what happens. If you give up on trying to recover your files, you may be able to reformat the card using the handset. But me, I would recover my files if possible, then get a new card.

tsac 02-19-2011 09:18 AM

Re: Curve 8900 media card problems
 
This may help, instructions for a MAC

KB14745-"Memory card contains error, please use disk checking utility on computer" appears on the Home screen of the BlackBerry smartphone


All times are GMT -5. The time now is 06:45 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.