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Old 02-19-2011, 04:44 AM   #1 (permalink)
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Default My BB Desktop Manager is not reading media card.. I have tried everything :(

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Hi if anyone can help with my BB 8830. My Desktop manager refelcts msg "You need to turn on mass storage from connected BB"
I have tried everything I have unistalled and then reinstalled BB desktop mananger.. it didnt work. I used my media card with another BB 8800 with my system and it worked fine. I am not sure what is wrong if someone can help .. I NEED HELP!!!!
Old 02-19-2011, 10:14 AM   #2 (permalink)
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Default Re: My BB Desktop Manager is not reading media card.. I have tried everything :(

Welcome to the Forums
Two links with possible solutions. Generally the media card must be formatted in the BB that it will be used in.

KB12239-Unable to view the contents of the media card using the Roxio Media Manager

KB12724-Media files transferred to the BlackBerry smartphone are not visible in the Media application or on the microSD card
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