03-04-2011, 09:57 AM
Join Date: Mar 2011
Carrier: 3 UK
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| | problems setting up 9780
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I have just got a new 9780 which isn't tied to any network.
I've put my 3uk sim card in it, and I can't access any internet services.
I've checked my profile with 3 and it is definitely set up for blackberry at the network end (I work for them,and I've seen the network tools!)
When I try to use the internet, I get the message saying cellular browsing's not allow, use wifi or upgrade my plan.
When I go to (www 3uk blackberry com cant post url's yet!) to register, it directs me to host routing on my phone.I do this and I get a message saying this is complete, but nothing happens and when I try again on the above site, the same thing happens.
When I try to set up email, I only have the option for enterprise account. Nowhere to set up a personal account.
Any help here would be greatly appreciated!