BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   BlackBerry Help (http://www.blackberryforums.com/blackberry-help/)
-   -   error with BB pin in BB app world (http://www.blackberryforums.com/blackberry-help/245797-error-bb-pin-bb-app-world.html)

darkstark 03-06-2011 07:11 AM

error with BB pin in BB app world
 
My bb app world worked fine, and then suddenly I had to regester for a bb pin. After I did that I can't use my bb app world any more. When It asks for the bb pin and I enter the email and password, it says an error has uccured, please try again later. Its been doing that the last month. Please help me
Posted via BlackBerryForums.com Mobile

aiharkness 03-06-2011 07:13 AM

Re: error with BB pin in BB app world
 
In this last month, have you tried a hard reset and then immediately testing app world again?

A hard reset is a battery pull, with the power on, and at least a half minute wait before replacing the battery.

darkstark 03-06-2011 07:58 AM

I just tried that and didn't help. Still get the same error.
Posted via BlackBerryForums.com Mobile

aiharkness 03-06-2011 08:00 AM

Re: error with BB pin in BB app world
 
Try uninstalling app world. Do a hard reset. Then install app world again. Unless you've already tried that.
Posted via BlackBerryForums.com Mobile

darkstark 03-06-2011 08:11 AM

Quote:

Originally Posted by aiharkness (Post 1705701)
Try uninstalling app world. Do a hard rest. Then install app world again. Unless you've already tried that.
Posted via BlackBerryForums.com Mobile

how do I uninstall it? And what's a hard rest?
Posted via BlackBerryForums.com Mobile

darkstark 03-06-2011 08:12 AM

Re: error with BB pin in BB app world
 
Okay I know what a hard rest is.
Posted via BlackBerryForums.com Mobile

aiharkness 03-06-2011 08:15 AM

Re: error with BB pin in BB app world
 
Typo. Was supposed to be reset.

To remove the app, go into options, navigate to the applications list screen, find app world, and remove. How you get the applications screen depends on your OS. Try options > advanced options > applications, or options > applications.
Posted via BlackBerryForums.com Mobile

htainleann 03-06-2011 08:19 AM

Re: error with BB pin in BB app world
 
Quote:

Originally Posted by darkstark (Post 1705688)
My bb app world worked fine, and then suddenly I had to regester for a bb pin. After I did that I can't use my bb app world any more. When It asks for the bb pin and I enter the email and password, it says an error has uccured, please try again later. Its been doing that the last month. Please help me
Posted via BlackBerryForums.com Mobile

thz you

darkstark 03-06-2011 08:26 AM

Re: error with BB pin in BB app world
 
My !! App world isn't even listed there. All my other apps is there. Except app world
Posted via BlackBerryForums.com Mobile

aiharkness 03-06-2011 08:29 AM

Re: error with BB pin in BB app world
 
Just to be sure...Are you looking on the right screen? Do you have one screen for all apps, or separate screens for core, add-on, and third-party? If the later, you want to be looking at add-on apps.
Posted via BlackBerryForums.com Mobile

darkstark 03-06-2011 08:57 AM

Re: error with BB pin in BB app world
 
Ok I found it. Uninstalled it, did the hard rest. And then installed it again. Still gives me the error when I put in the email and password
Posted via BlackBerryForums.com Mobile

aiharkness 03-06-2011 09:04 AM

Re: error with BB pin in BB app world
 
Best I can advise now is do a search here, at crackberry, and at the BlackBerry support site. I've seen your question multiple times but never a solution if the hard reset doesn't fix it.

For what it's worth, some people who have had the problem where the app world icon does not show up no matter what have corrected that problem by wiping the device and reinstalling the OS. So, if you find no other solution, you might try an OS upgrade, or else wipe and reinstall the OS you are running now.

But see what others say before you go to the trouble of wiping and reinstalling.
Posted via BlackBerryForums.com Mobile

darkstark 03-06-2011 09:16 AM

Re: error with BB pin in BB app world
 
Ok how do I upgrade the os? Or wipe it? Its the first time I've heard about this. Don't even know what the os is. Lol
Posted via BlackBerryForums.com Mobile

aiharkness 03-06-2011 09:24 AM

Re: error with BB pin in BB app world
 
OS is operating system. Find out what OS version you are running on the About screen in options. Then find the "latest OS" sticky thread here at blackberryforums.com for your model BlackBerry. If the latest is newer, consider upgrading. Follow the instructions exactly.

If you are using the latest OS, you have to wipe before you can reinstall. See How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ for instructions on using JL_CMDER and wiping the OS on the device.
Posted via BlackBerryForums.com Mobile


All times are GMT -5. The time now is 03:03 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.