I new to this forum, can someone please help. I am using a 9000 bold and i have tried to update the os. the phone is totally dead now except for the red light in the right top corner. i kept on getting the message 'application loader unable to connect to device' i have tried it on both the laptop as well as the desktop but still no luck. i have tried to run it from "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm still no joy. i have also tried to start the application without the battery and then replace the battery but gets the following error 'Unable to reconnect to the device during a multi-stage load operation'
Thank for trying to help me.......im am using the same usb cable but have tried different usb ports on the desktop as well as on the labtop. it does connect right at the strart but then i need to do a update and it is then when it try to recconnect to JVC it gives me the error of application loader unable to connect to device.