BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-13-2011, 10:15 PM   #1 (permalink)
New Member
 
Join Date: Mar 2011
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy Internet HELP on BB

Please Login to Remove!

Okay so the internet does not work on my bb bold 9780. On the main menu on the top it says im connected to T-mobile (my serive provider) & it also says 3G. So i assume i would be able to use the internet (that of course im paying for.) But everytime i try to use the internet i get the message, "Unable to connect to the internet please try again later. If the problem persist call your serive provider." So i did, and they had me try many things (ex: pull battery out, turn off phone, go to Host Routing Table, etc) BUT nothing works !!!

Im so confused because they told me i was connect and it should be working but it isnt ! & maybe because i got the phone a few days ago? is it the phone? i have tried googling this, but i find nothing.

Help anyone !
Offline  
Old 03-14-2011, 01:38 AM   #2 (permalink)
New Member
 
Join Date: Jan 2011
Model: 9700
PIN: N/A
Carrier: At&t
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Internet HELP on BB

Keep calling them back and tell them you are having the Same issues
Or check ur network connections and make sure it's on
Offline  
Old 03-14-2011, 07:40 AM   #3 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,030
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default Re: Internet HELP on BB

Do you have a BB data plan?

Are you on a prepaid SIM?

Do you have Data services set to "on": Options -> Mobile Network -> Data Services" to On. ***

Are you trying to log on via the cell network or WiFi?

Is your browser set to "hotspot browser" or "Internet Browser"?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Internet HELP on BB
Thread Thread Starter Forum Replies Last Post
Losing Call Logs, SMS or Emails? Optimize your BB! How To Setup for max free memory! John Clark BlackBerry Help 1620 12-31-2012 06:43 AM
Internet Connectivity on BB 9780 aroramandeep General 9700 Series Discussion - Bold 2 16 02-01-2011 01:58 AM
Black berry internet / data plan help ? dello259 BlackBerry Help 1 01-06-2011 08:54 AM
Using BB internet on Laptop Guy007 General BlackBerry Discussion 4 08-21-2009 08:33 AM
BB Desktop / Internet Access Conflict kjrobbi General 8300 Series Discussion - Curve 1 03-28-2009 01:02 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.