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Old 03-14-2011, 07:36 PM   #1 (permalink)
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Angry HELP! my blackberry is unlocked but still wont send!!!!!

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i have a blackberry bold 9700 which is unlocked but wont send texts, emails or phone calls but i can still get texts e.g. i have no idea what to to and i REALLY need the help or i will have to sell it.!! HELP!!!! PLEASE!!!!
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Old 03-14-2011, 07:49 PM   #2 (permalink)
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Default Re: HELP! my blackberry is unlocked but still wont send!!!!!

Is it properly activated on your carrier's network?

How many bars of signal do you have?

Is the radio turned on (Manage Connections)?
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Old 03-14-2011, 07:53 PM   #3 (permalink)
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Default Re: HELP! my blackberry is unlocked but still wont send!!!!!

Quote:
Originally Posted by Dubdub View Post
Is it properly activated on your carrier's network?

How many bars of signal do you have?

Is the radio turned on (Manage Connections)?
Dubdud

it has 5 bars

and when i go into manage connections it has a tick next to my mobile network...
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Old 03-14-2011, 08:57 PM   #4 (permalink)
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Default Re: HELP! my blackberry is unlocked but still wont send!!!!!

Is is new? Where did you get it? It may be defective. why would you jump to selling it so quick?
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9810 on BES
Z10 on BIS
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Old 03-15-2011, 06:31 AM   #5 (permalink)
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Default Re: HELP! my blackberry is unlocked but still wont send!!!!!

What signal are you Getting? OFF, SOS, GSM, gprs, EDGE, GPRS, 3G?

have you contacted your Service Provider?
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Old 03-15-2011, 07:25 AM   #6 (permalink)
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Default Re: HELP! my blackberry is unlocked but still wont send!!!!!

Sounds to me like Telecom NZ doesn't have the device properly configured on your account. Try going to the BIS page for your carrier, logging in, and re-entering your PIN and IMEI. Or give them a call and make sure they have your account properly configured.
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