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Old 03-15-2011, 03:54 AM   #1 (permalink)
WYN
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Default Profile Icon Missing

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The profiles icon is missing in my blackberry Bold 9000, thus I cannot access to the profile application to set different options available, how do I reinstall?
thanks
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Old 03-15-2011, 11:33 AM   #2 (permalink)
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Default Re: Profile Icon Missing

Not sure if this is the issue, but check out this kbase at BlackBerry Technical Solution Center

KB17689
They say this is a "known issue". the workaround is to do a batterry reset( remove battery for 30 seconds) of the device...hope this helps
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WYN (03-15-2011)
Old 03-15-2011, 01:51 PM   #3 (permalink)
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Default Re: Profile Icon Missing

I'm sure you looked at this, but did you hide it? try bb>show all. Also, try changing themes to see if it pops up.
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WYN (03-15-2011)
Old 03-15-2011, 10:37 PM   #4 (permalink)
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Default Re: Profile Icon Missing

Thanks Iprmcnit & Beckr2,

Reset battery and ICON appeared - -
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