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Old 03-16-2011, 08:47 AM   #1 (permalink)
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Default SMS Logging

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We have enabled the SMS logging on our BES. We have noticed that there are often messages that have a "Send/Received Date" that is different from the "Server Log Date". Does anyone know why old messages are appearing in the daily log?
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Old 03-19-2011, 02:24 PM   #2 (permalink)
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Default Re: SMS Logging

Welcome to the Forums.

Doing some reading at RIM's web site there are indications of issues with dates being wrong on the BB that can cause the problem if a user sends SMS messages.
The only thing indicated to to set the BB to network time. Also check the clocks on the server. and you do realize the date stamps depend on time zone. GMT for user and server time of system.

Body The SMS text message body
Send/Received Date

in format YYYY/MM/DD HH:MM:SS
Date and time (in GMT) when SMS text message was placed or received on the BlackBerry smartphone
Server Log Date

in format YYYY/MM/DD HH:MM:SS( Server time)
The log file record date and time

This is based on the local time on the BlackBerry Enterprise Server
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