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Old 03-19-2011, 03:00 PM   #1 (permalink)
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Default Curve 9330 - Touch Trak not working

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Touch tracker doesn't recognize any touch (horizontal or vertical) - all the rest of the buttons work - removed/replaced battery, no change - need to replace unit?
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Old 03-19-2011, 03:55 PM   #2 (permalink)
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Default Re: Curve 9330 - Touch Trak not working

Unit?

You likely can replace the track pad. Search for a video demo specific to your model and take a look see at what is involved. I watched a video for one model and it didn't appear challenging at all.

Then look for a parts retailer. Shop around. Take a look at the forum sponsors first.

If you mean replace the BlackBerry device, I would try replacing the track pad first. If you don't want to attempt it, see if you can find a shop that will advise you and provide a cost estimate. Again, checkout the forum sponsors.


EDIT: Also, check the sensitivity settings for the trackpad in options.
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Old 03-19-2011, 04:28 PM   #3 (permalink)
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Default Re: Curve 9330 - Touch Trak not working

Thanks aiharkness, I'll look for vid and then check out retailers on this site for part(s). I'm wondering if sensitivity has inadvertently been changed - can't get to it to check (w/o trackpad function, can't get to "options" - or do you know diff way to navigate to it?)

Thanks again -
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Old 03-19-2011, 04:49 PM   #4 (permalink)
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Default Re: Curve 9330 - Touch Trak not working

Ahhhh, you're right.

With keyboard shortcuts I can get to screen/keyboard options -- O > S > enter/return, then repeat enter/return to scroll to trackpad section of the page.

If you have dial from home enabled, may have to disable that before you can use the O shortcut to access options.
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Old 03-19-2011, 05:02 PM   #5 (permalink)
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Default Re: Curve 9330 - Touch Trak not working

Yep, dial-from-home is enabled - is there a way to disable w/o using trakpad?
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Old 03-19-2011, 05:15 PM   #6 (permalink)
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Default Re: Curve 9330 - Touch Trak not working

Maybe. This works for me. Try it:

Press green phone key > "BlackBerry" menu button left of the trackpad > O > enter/return > enter/return (to select General Options) > repeat enter/return until you land on option for dial from home > space bar to change yes to no > menu > save
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Old 03-19-2011, 05:18 PM   #7 (permalink)
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Default Re: Curve 9330 - Touch Trak not working

Hope the BB is new and you can bring it back but if not,

By default, shortcuts for the Home screen are turned off so that you can dial phone numbers from the Home screen.
1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click Options.
4. Click General Options.
5. Change the Dial From Home Screen field to No.
6. Press the Menu key.
7. Click Save.
To dial phone numbers from the Home screen, change the Dial From Home Screen field to Yes.
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Old 03-19-2011, 05:45 PM   #8 (permalink)
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Default Re: Curve 9330 - Touch Trak not working

Great, thank you (again!) - was able to get to trackpad options, was at "70" - changed to "100", still not working - at least I can maneuver around a bit now - much appreciated!
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