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Old 03-20-2011, 05:35 PM   #1 (permalink)
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Default my 8320 wont charge - battery empty

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Hi all
ok so my 8320 wont charge , i have put a brand new battery in to the hand set and it is showing up the the battery is empty and the status is stuck on 0%
i have updated and done a clean install on the handset but nothing
i was told today that it would be a firmware issue not software
please any help
the phone is out of warranty and O2 cannot help, also i bought the phone second hand and it has been working fine up untill now
Thanks in advance
Old 03-20-2011, 05:46 PM   #2 (permalink)
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Default Re: my 8320 wont charge - battery empty

How are you charging it? Are you using the correct charger for that model?

Try a different charger or a different wall plug locations. Have you tried charging via the PC? Make sure DM is installed and you are plugged directly into the PC, not via a hub.
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Old 03-20-2011, 07:48 PM   #3 (permalink)
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Default Re: my 8320 wont charge - battery empty

Also if the battery was allowed to be completly drained it may need to be replaced.
LI batterys do not do well when fully discharged.
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Old 03-20-2011, 09:20 PM   #4 (permalink)
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Default Re: my 8320 wont charge - battery empty

did u tried to shock the brandnew battery?
if yes, charge the phone in off mode...
if the problem persist try to barrowed your friend battery if his battery working on ur unit.if so...its in the bnew battery u bought...

u may also check your battery terminal,maybe its just corroded...try to clean it with laquer thinner not alcohol...

or last option is try to upgrade your firmware and software...
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