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Old 03-24-2011, 10:30 AM   #1 (permalink)
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Default Internet browser wont use mobile internet PLEASE HELP!

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i changed SIM card recently to pay as you go and now my internet says it it Wi-Fi connection only so i went through the host router table and clicked register now but nothings happenned is there anything else i have to do?
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Old 03-24-2011, 10:36 AM   #2 (permalink)
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Default Re: Internet browser wont use mobile internet PLEASE HELP!

Do you have a blackberry data plan on your PAYG sim?
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Old 03-24-2011, 10:40 AM   #3 (permalink)
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Default Re: Internet browser wont use mobile internet PLEASE HELP!

im not sure i went to the shop and they said i have to register it on the blackberry site or something they werent very clear
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Old 03-24-2011, 10:44 AM   #4 (permalink)
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Default Re: Internet browser wont use mobile internet PLEASE HELP!

Yes you have to create a BIS account on Orange's BIS site.
Were you already using your Blackberry on a contract sim? Or is this also a new blackberry?
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Old 03-24-2011, 10:47 AM   #5 (permalink)
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Default Re: Internet browser wont use mobile internet PLEASE HELP!

well i bought the phone on a contract then i changed form contract sim to payg sim, but i went ot the the orange shop and they told me to go on the blackberry website but that site is useless
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Old 03-24-2011, 10:49 AM   #6 (permalink)
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Default Re: Internet browser wont use mobile internet PLEASE HELP!

So you were using your blakcberry for blackberry services? You had setup email, or created a BIS account to get usage of BBM, internet etc?

You would be required to go here: BlackBerry Internet Service
and either login, or create an account.
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Old 03-24-2011, 10:53 AM   #7 (permalink)
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Default Re: Internet browser wont use mobile internet PLEASE HELP!

ok il have a go at that thanks you been a great help this has been bugging me for a while
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Old 03-24-2011, 10:56 AM   #8 (permalink)
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Default Re: Internet browser wont use mobile internet PLEASE HELP!

ok still wont work says i need to register it on the host routing table again which ive done around 7 times :(
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Old 03-24-2011, 11:02 AM   #9 (permalink)
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Default Re: Internet browser wont use mobile internet PLEASE HELP!

At this point, I would call Orange and ask to confirm you have a blackberry data plan, and then if you already have a BIS account activate with your device.
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Old 03-24-2011, 01:40 PM   #10 (permalink)
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Default Re: Internet browser wont use mobile internet PLEASE HELP!

You need to log into Orange's BIS page and enter the PIN and IMEI of your BlackBerry to associate your data plan with your device.
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