BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 04-14-2011, 07:41 PM   #1 (permalink)
New Member
 
Join Date: Apr 2011
Model: 9780
PIN: N/A
Carrier: vodafone?
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BBM problems bb 9780

Please Login to Remove!

Im actually going mad with this phone, ever since ive got it(upgraded from 8900) my bb has been playing up. 60% of the time iu want to send a message it doesn’t send, all I get is a bleeding red clock! To send a message I have to turn off my mobile network back on and off multiple times and even that doesn’t work sometimes. And when the red clock disappears I just get the tick with no “D”. I notive on my signal bar where the 3g is the bbm doesn’t work without the bbm sign there, however it regular goes away if I don’t use bbm in the space of like 10 minutes.

Will somebody please PLEASE help me with my problem, its driving me nuts!
A big thank you for anyone that trys to help.
Offline  
Old 04-14-2011, 08:00 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default Re: BBM problems bb 9780

Return if for a new one. That will solve the problem.

Are you in an area with a decent signal then the messages refuse to send?

Do you have the BB dataplan add-on?

If so, do a battery pull and resend the service books.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 04-14-2011, 11:56 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2010
Model: 9700
PIN: N/A
Carrier: Rogers Wireless
Posts: 114
Post Thanks: 0
Thanked 11 Times in 11 Posts
Default

Quote:
Originally Posted by korkster View Post
Im actually going mad with this phone, ever since ive got it(upgraded from 8900) my bb has been playing up. 60% of the time iu want to send a message it doesn’t send, all I get is a bleeding red clock! To send a message I have to turn off my mobile network back on and off multiple times and even that doesn’t work sometimes. And when the red clock disappears I just get the tick with no “D”. I notive on my signal bar where the 3g is the bbm doesn’t work without the bbm sign there, however it regular goes away if I don’t use bbm in the space of like 10 minutes.

Will somebody please PLEASE help me with my problem, its driving me nuts!
A big thank you for anyone that trys to help.
Have you updated the OS? The OS 6.0.0.285 most 9780's are pre-installed with, is totally screwy.

Type myver then space key (in any text entry field, memo, bbm etc) and it will display the current OS you have installed.

Check this forum for updated info for where to get newer versions.

6.0.0.480 is a good OS. Without too many problems. Plus BB App World has a BBM update for your device (came up yesterday). You might try that first. Then if that doesn't help, call your carrier and ask for BB technical support and ask for a network reset for your device. And if that works, you're all set. Upgrade the OS anyways, as just about ANY OS is better than the junky 6.0.0.285 it launched with.

Don't forget: the new browser supports HUGE file downloads. You can download a 190MB OS file no problem, directly to your device. D/L on Wifi - its just as fast, and won't kill your data package.
Posted via BlackBerryForums.com Mobile
Offline  
Old 04-15-2011, 04:03 AM   #4 (permalink)
New Member
 
Join Date: Apr 2011
Model: 9780
PIN: N/A
Carrier: vodafone?
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: BBM problems bb 9780

thanks for the replies guys, apparently im using V 6.0.0.294? Does that mean anything to you? I am in an area with good signal, i do have a bb data plan add on ( think its 500mb) however if i battery pulled everytime this happened my phone would be off more than it is on!also i cant find the update for bbm? when i type it in app world the newest version available to download for me is 5.0.2.12

Last edited by korkster : 04-15-2011 at 04:06 AM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: BBM problems bb 9780
Thread Thread Starter Forum Replies Last Post
I want to sell my Bold 2, how do I clear my BBM contact list without a BB plan? pinback General BlackBerry Discussion 3 05-15-2010 04:12 PM
BB Messenger problems! desc General 9700 Series Discussion - Bold 2 10 02-12-2010 01:33 PM
Problems with BB Messenger 5.0 and Calendar share brobbins RIM Software 0 01-02-2010 11:19 AM
Slow User Activation/Synchronization of BB Device and Missing E-mails on BB Device paulblackberry BES Admin Corner 6 03-19-2009 10:39 AM
Sync Problems with BB 8310 edtmusic BES Admin Corner 5 10-24-2008 11:01 AM

VINTAGE APPLE LITE VRAM 128K X 8 BOARD CARD 820-0522-A
$200.0
VINTAGE APPLE LITE VRAM 128K X 8 BOARD CARD 820-0522-A pictureAPPLE 630-0895-B VRAM 128K X 8 BOARD CARD VINTAGE
$131.99
APPLE 630-0895-B  VRAM 128K X 8 BOARD CARD VINTAGE pictureAPPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD >
$299.99
APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD > picture






Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.