I got a BB 9780 from vodafone on contract, and got insurance too. But was wondering if i can do anything myself?
Yesterday, I was using this facebook chat app, and i decided to log out and close the app. when i did, it like froze and probably had some conflict then went to white screen. i tried turning it on/off and pulliing battery out and hard reboot. the screen has magically appeared about 3 times randomly, but when the backlight fades and goes black, and i press a button to activate it again, it always goes back to a white screen, with lots of black sort of lines on it. i can turn it on, and can like take pictures it using the button on the side and make the screen flash on and off with the keylock, so it's like working but just not displaying anything properly.
i tried to do these things on blackberry site - KB11320, but when i do update it doesn't let me view other versions or select different OSs and stuff. is this because it's locked or something?? it currently has software "6.0 bundle 905"
i guess what i need is to wipe it and reinstall the os, but it has no option for os's in the Loader.exe or anything :\ so i haven't bothered to wipe it
any ideas please help