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Old 04-26-2011, 09:58 AM   #1 (permalink)
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Default Mobile internet

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Hello everybody

im new to the blackberry but im having several problems with it

1: I try to go online on when i dont have wifi because i bought 5mb for internet
but the it says that its a wifi service and that i have to connect to wifi i tried to find an answer to that question on the site but i didnt found it

2.i made a blackberry id to download apps but when i try to log in it says error try again and its been saying that for over a week

please answer my questions because i payed alot of money for the thing but now i almost cant do anything with it

thanks ,
Sam
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Old 04-26-2011, 11:49 AM   #2 (permalink)
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Default Re: Mobile internet

Do you have a Blackberry data plan? An ordinary/smartphone plan will not work.

And please update your profile to include your cell phone carrier. I know it isn't "blackberry carrier". We need to know that information to help you.
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Last edited by Dubdub : 04-26-2011 at 11:50 AM.
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Old 04-26-2011, 12:14 PM   #3 (permalink)
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Default Re: Mobile internet

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Originally Posted by Dubdub View Post
Do you have a Blackberry data plan? An ordinary/smartphone plan will not work.

And please update your profile to include your cell phone carrier. I know it isn't "blackberry carrier". We need to know that information to help you.
Whats a blackberry data plan and whats a carrier ?
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Old 04-26-2011, 01:33 PM   #4 (permalink)
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Default Re: Mobile internet

Thank you very much for helping its been very un xxxxing usefull
i made an account soi thought people would help me now i bought a blackberry for xxxxing nothing
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Old 04-26-2011, 01:35 PM   #5 (permalink)
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Default Re: Mobile internet

A blackberry dataplan is what you need to get data on the BB, specifically, it gives you the connection to RIM. From our FAQ: What do I need a Data Plan for? - BlackBerryFAQ

Carrier: the company that provides your cellular voice and data services.
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Old 04-26-2011, 01:43 PM   #6 (permalink)
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Default Re: Mobile internet

Quote:
Originally Posted by SammTorres View Post
Thank you very much for helping its been very un xxxxing usefull
i made an account soi thought people would help me now i bought a blackberry for xxxxing nothing
wow
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Old 04-26-2011, 01:59 PM   #7 (permalink)
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Default Re: Mobile internet

Quote:
Originally Posted by SammTorres View Post
Thank you very much for helping its been very un xxxxing usefull
i made an account soi thought people would help me now i bought a blackberry for xxxxing nothing
I hope you understand that EVERYONE here, even mods, VOLUNTEER their time to help users like you. You have to have some patience in these matters. Also, searching the forums would have answered this question for you as well as you're not the first person to ask this.

If you don't like the help that you have been given, which is the correct answer, then I don't know what we or ANYONE could do for you.
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Old 04-26-2011, 02:46 PM   #8 (permalink)
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Default Re: Mobile internet

Quote:
Originally Posted by Dubdub View Post
A blackberry dataplan is what you need to get data on the BB, specifically, it gives you the connection to RIM

Carrier: the company that provides your cellular voice and data services.
how do i get a blackberry dataplan ?
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Old 04-26-2011, 03:01 PM   #9 (permalink)
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Default Re: Mobile internet

Quote:
Originally Posted by SammTorres View Post
how do i get a blackberry dataplan ?
Call your carrier or service provider. The company that you send your payments to.
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Old 04-26-2011, 03:40 PM   #10 (permalink)
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Quote:
Originally Posted by jsconyers View Post
Call your carrier or service provider. The company that you send your payments to.
okay thanks
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Old 04-28-2011, 10:29 AM   #11 (permalink)
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Quote:
Originally Posted by jsconyers View Post
Call your carrier or service provider. The company that you send your payments to.
still dont have it mycarrier says i cant get a dataplan with him dont know what to do
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Old 04-28-2011, 10:32 AM   #12 (permalink)
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Default Re: Mobile internet

Who is your carrier?
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Old 04-28-2011, 11:30 AM   #13 (permalink)
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Default Re: Mobile internet

Quote:
Originally Posted by jsconyers View Post
Who is your carrier?
Base
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Old 04-28-2011, 11:35 AM   #14 (permalink)
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Default Re: Mobile internet

According to their website, they sell BlackBerry devices, it is in German (which I don't speak nor read) so I can't tell about the dataplans, but I would imaging they would have them if they sold the devices.
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Old 05-08-2011, 02:16 PM   #15 (permalink)
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Default Re: Mobile internet

i still dont have it
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Old 05-08-2011, 02:27 PM   #16 (permalink)
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Default Re: Mobile internet

You haven't said what steps you have gone through to get the proper BlackBerry Data Plan activated from your phone service provider.

What have you done?
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Old 05-08-2011, 02:30 PM   #17 (permalink)
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Default Re: Mobile internet

Quote:
Originally Posted by Motorcycle Mama View Post
You haven't said what steps you have gone through to get the proper BlackBerry Data Plan activated from your phone service provider.

What have you done?
i called my provider and they said i had to get it somewhere else but im going to sell it anyway it is the worst phone i ever had i cant even go on the web with it and i thought that i could usse bbm but that ofcourse also doesnt work
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Old 05-08-2011, 02:40 PM   #18 (permalink)
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Default Re: Mobile internet

It is not a phone; it has a phone.

Whatever you get next, get something your mobile service provider supports.
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Old 05-08-2011, 02:43 PM   #19 (permalink)
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Default Re: Mobile internet

Quote:
Originally Posted by aiharkness View Post
It is not a phone; it has a phone.

Whatever you get next, get something your mobile service provider supports.
?
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Old 05-08-2011, 02:53 PM   #20 (permalink)
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Default Re: Mobile internet

Thinking it was just another phone is the source of your problem. Not understanding that is the reason you are still blaming the device instead of recognizing your mistake. My advice is do your homework before your next smartphone purchase.
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