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Old 04-27-2011, 09:45 AM   #1 (permalink)
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Default Can someone decipher the pttrace.log file ?

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Hi, I printed out a pttrace log and am trying to decipher why 30 of my clients calendar entries do not sych to his blackberry. Ideally I need to know which calendar entries are failng.

Note this is a one way synch outlook (2007) to blackberry (9350). DM(v6) reads all items in outlook calendar, but is unable to synch 30 out of 2700 entries to the blackberry. There is no info or dialogue box its just adds the entries it can synch and completes the process minus the 30 or so entries it can't add.

I found the PTTRace.log file and was hoping to be able to figure out which entries were not synched by using this log file. I pulled the following out of the log file as it seems to be the only piece pertinent. Is there a way to decipher this and associate it with a state and time in the outlook calendar so I can figure out which entries are not being synched?


Mon Apr 25 10:34:43 2011: Error 3050.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:43 2011: Error 3051.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:43 2011: Error 3056.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:43 2011: Error 3057.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:43 2011: Error 3104.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:43 2011: Error 3105.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:43 2011: Error 3121.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:43 2011: Error 3122.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3356.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3357.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3356.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3358.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3370.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3371.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3370.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3372.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3402.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3403.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3525.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3526.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3529.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3530.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3548.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3549.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3571.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3572.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3652.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3653.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3652.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3654.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3697.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3698.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3697.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3699.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:44 2011: Error 3697.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:44 2011: Error 3700.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:47 2011: Error 5242.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:47 2011: Error 5243.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:47 2011: Error 5242.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:47 2011: Error 5244.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:47 2011: Error 5242.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:47 2011: Error 5245.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:47 2011: Error 5242.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:47 2011: Error 5246.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:47 2011: Error 5242.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:47 2011: Error 5247.-765 at .\tifput.cpp line 1201
Mon Apr 25 10:34:47 2011: Error 5447.-765 at .\tifput.cpp line 1742
Mon Apr 25 10:34:47 2011: Error 5534.-765 at .\tifput.cpp line 1201

Any assistance would be appreciated

Thanks in advance for your time ....

rgds Nick
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Old 05-02-2011, 08:16 PM   #2 (permalink)
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Default Re: Can someone decipher the pttrace.log file ?

Maybe this will help.

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KB01451-How to turn on advanced synchronization logging if a wired synchronization fails
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