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Old 04-28-2011, 04:08 PM   #1 (permalink)
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Default Frozen 9780

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Downloaded an email update, the reboot went ahead, the bar reached the end and just locked on the screen with the Blackberry logo and the complete bar.

Anything I can do to rectify this or is it dead?

Thanks
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Old 04-28-2011, 04:24 PM   #2 (permalink)
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Default Re: Frozen 9780

Did you try a battery pull? With the device on, remove the battery for about 30 seconds, put it back and let it reboot.
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