BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-30-2011, 03:46 PM   #1 (permalink)
New Member
 
Join Date: Apr 2011
Model: 8520
PIN: N/A
Carrier: Vodafone
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default New Blackberry Issues

Please Login to Remove!

Hey, I've just got a new Blackberry Curve 5820 today. I'm trying to browser the internet through Vodafone's but it just isn't letting me do. I also tried to opt in for the special offer but said that 'service was unavailable'. Have a missed a step out or something? The gprs symbol is at the top - but not in caps. Does this make a difference?

Thank you. And any other 'getting started' tips would be really useful as the guide that came with it is pretty rubbish.
Offline  
Old 04-30-2011, 03:55 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,720
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default Re: New Blackberry Issues

First do you have a BlackBerry data plan (service specifically for a BlackBerry)? Sounds like you don't. Call your service provider and add it to your account. Or, if you did buy it, ask your service provider to double check your account and fix whatever is not right.

Second, this is a forum of members from all around the world. You can't assume everyone know what you are talking about. So: What special offer? What exactly? Assuming there's anyone on the forum who would know, they may never even open your post.
Posted via BlackBerryForums.com Mobile

Last edited by aiharkness : 04-30-2011 at 03:57 PM.
Offline  
Old 04-30-2011, 03:56 PM   #3 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default Re: New Blackberry Issues

Yes. grps means no data GPRS means data.
Call vodafone, make sure you have a blackberry data plan on your account.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 04-30-2011, 03:57 PM   #4 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,265
Post Thanks: 42
Thanked 574 Times in 569 Posts
Default Re: New Blackberry Issues

Do you have a blackberry data plan? If not none of the blackberry services will work including internet, mail and BBM
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 05-01-2011, 02:19 AM   #5 (permalink)
New Member
 
Join Date: Apr 2011
Model: 8520
PIN: N/A
Carrier: Vodafone
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: New Blackberry Issues

Thank you everyone. The guy in the shop seemed to be implying that I did have a data plan, as he told me to change my current plan to include internet browsing.
I'm sorry - I realise the are people from all over the world, it's an offer for cheaper internet for the next few months.
Offline  
Old 05-01-2011, 06:19 AM   #6 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,720
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default Re: New Blackberry Issues

The regular smartphone data plan will not work for BlackBerry services. You need to ask your service provider for BlackBerry data service.
Posted via BlackBerryForums.com Mobile
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: New Blackberry Issues
Thread Thread Starter Forum Replies Last Post
HOWTO: Use BlackBerry on Generic NON-BlackBerry Data Plan Mark Rejhon BlackBerry Network 92 03-08-2014 11:26 AM
BES 5.0 Exchange/Domino final documentation posted illy BES Admin Corner 9 05-12-2009 11:16 AM
BES 4.1 SP2 for Microsoft Exchange - Now Available jibi BES Admin Corner 51 01-10-2007 09:30 AM
BES Domino 4.0 SP2 rsun BES Admin Corner 12 08-25-2005 01:27 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.