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Old 05-02-2011, 02:31 AM   #1 (permalink)
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Exclamation Please help - unable to send text messages

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My daughter has a blackberry curve 8520 and cannot send txt messages. She is getting a message saying 'requested facility not implemented' . It shows a black cross. Inspite of an extensive search on google I cannot find anyone who knows how to crack this. She did download a software app called 'memory booster pro' and this seems to have caused the problem. I am not a techie so please help in simple terms. I would be so grateful.

Thanks

Shaun
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Old 05-02-2011, 06:28 AM   #2 (permalink)
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Default Re: Please help - unable to send text messages

Quote:
Originally Posted by shauntetley View Post
My daughter has a blackberry curve 8520 and cannot send txt messages. She is getting a message saying 'requested facility not implemented' . It shows a black cross. Inspite of an extensive search on google I cannot find anyone who knows how to crack this. She did download a software app called 'memory booster pro' and this seems to have caused the problem. I am not a techie so please help in simple terms. I would be so grateful.

Thanks

Shaun
SMS is generally a phone issue. Cal the carrier and make sure that text messaging is enabled on the account.
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Old 05-02-2011, 07:32 AM   #3 (permalink)
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Default Re: Please help - unable to send text messages

Shaun, are you saying she was able to send texts before downloading the memory booster application? If so then delete that app, do a battery Pull and see if it corrects.

If she has never been able to send texts then follow Dubdub's advice because as usual, he is on target.
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Old 05-02-2011, 01:15 PM   #4 (permalink)
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Default Re: Please help - unable to send text messages

She was using the txt facility fine.

Have deleted the app and done a battery pull but this has not cured the problem.

Any other ideas please?

Thanks so much for taking the time to try and help.

Shaun
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Old 05-02-2011, 02:31 PM   #5 (permalink)
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Default Re: Please help - unable to send text messages

You should contact the provider to make sure they didn't change anything in the account. As usual looks like Dubdub was correct.....
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