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Old 05-04-2011, 09:41 PM   #1 (permalink)
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Default USB disconnected while wiping/updating OS

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I was wiping and updating OS after having a "App Error 523
Reset" on a brand new BB Tour 9630. Unfortunately I left the cellphone there while taking a little water and my young brother disconnected the USB cable while the Desktop Manager was in the middle of the process ( I remember something about accessing the boot sector was on the screen). Now the BB is no longer recognized, don't initialize, don't load any screen, just keep the red light blinking. I guess I messed with the boot sector, and I purchased it overseas so I have no support.

Is there any solution to this or I definitely killed my brand new BlackBerry ?
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Old 05-04-2011, 10:19 PM   #2 (permalink)
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Default Re: USB disconnected while wiping/updating OS

Follow these instructions then attempt to reload the OS again.

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
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Old 05-04-2011, 11:52 PM   #3 (permalink)
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Default Re: USB disconnected while wiping/updating OS

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Originally Posted by John Clark View Post
Follow these instructions then attempt to reload the OS again.
Seems like my USB cable is bad. I restarted the computer and did the cable connection again and tried again a couple of times the conventional way with the device manager and at some point it finally worked ! What a relief! Thanx for the help anyway !

Last edited by dunego : 05-04-2011 at 11:55 PM.
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Old 05-05-2011, 05:45 AM   #4 (permalink)
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Default Re: USB disconnected while wiping/updating OS

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Originally Posted by nguyenphong View Post
maybe USB cable is bad, trying reinstall OS
Please read the post above yours.
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Old 05-07-2011, 01:02 AM   #5 (permalink)
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Default Re: USB disconnected while wiping/updating OS

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Originally Posted by NJBlackBerry View Post
Please read the post above yours.
Please read the entire post above yours.
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Old 05-07-2011, 08:39 AM   #6 (permalink)
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Default Re: USB disconnected while wiping/updating OS

Dunego, NJBlackBerry was talking to someone else who's post has since been deleted.
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Old 05-07-2011, 07:28 PM   #7 (permalink)
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Default Re: USB disconnected while wiping/updating OS

Wow.
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Old 05-07-2011, 09:44 PM   #8 (permalink)
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Default Re: USB disconnected while wiping/updating OS

Confusing and Wow.
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