BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 05-08-2011, 03:20 AM   #1 (permalink)
New Member
Join Date: Jul 2007
Model: 8100
Carrier: O2
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8520 - Gmail - General Failure issues

Please Login to Remove!

I have an 8520 from Virgin. For the last week I have not been able to resolve an issue with Gmail.
A week ago we received a messaged to renter the gmail password. This was done but from that time Gmail has been unusable
Virgins Server crashed about the same time however here is what has been done

Upon resetting the gmail account. The account sets up and Synchronises ok. message to say emails in 20 mins
after about 20 mins General failure
Re verify password - OK
try and sent email instant failure again with General failure

What I do know:
Gmail account is ok via http
Downloaded Gmail app from Google and installed on handset and it works ok
HTC handset ver1.6 can access the gmail account.

Steps taken to date :
New service book pushed
Within the HRT re register
Gmail account on handset deleted, device reloaded via batter pull, account re-set up several times
Security wipe 3 times
8520 completely rebuilt with all software reinstalled i.e.reinstall version 5.x.x s/w

Has anyone seen anything similar in the past? Both myself and Virgin out of ideas at this time.

Regards Don
Old 05-08-2011, 07:25 AM   #2 (permalink)
Dubdub's Avatar
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default Re: 8520 - Gmail - General Failure issues

Have you tried setting up the account in BIS?
-->>BB FAQ

-->>Stinsonddog's Tip Site!


If someone helps, tell them by clicking the Thanks button.!!
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: 8520 - Gmail - General Failure issues
Thread Thread Starter Forum Replies Last Post
Gmail issues lately shanezam203 General 9800 Series Discussion - Torch 7 11-07-2010 05:41 PM
Issues with the 8520 need help =( Cryptkeeper General 8500 Series Discussion - Gemini 6 08-30-2010 06:49 AM
Verizon BB with gmail issues lemmy General BlackBerry Discussion 3 07-22-2008 04:43 PM
Newbie question about Gmail and Blackberry in general the_bidness General BlackBerry Discussion 6 06-08-2006 02:30 PM
Transaction error - general failure jimcul General BlackBerry Discussion 2 02-14-2006 09:16 PM

Jelenko commodore LS VPF
Jelenko commodore LS VPF pictureMAINBOARD COMMODORE PCB ASSY NO 204442 / PCB NO 251830
MAINBOARD COMMODORE PCB ASSY NO 204442 / PCB NO 251830 pictureCommodore II Oversize Leather Executive Chair, Black
Commodore II Oversize Leather Executive Chair, Black pictureLeather Executive Chair Luxurious Black Comfortable Seating
Leather Executive Chair Luxurious Black Comfortable Seating pictureReconditioned Windsor Commodore 20 Carpet Extractor
Reconditioned Windsor Commodore 20 Carpet Extractor picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.