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Old 05-08-2011, 01:31 PM   #1 (permalink)
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Default My Blackberry won't work!

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I have had my blackberry bold 9780 for 4 days, and it has just suddenly stopped working.
I picked it up and it was at a weird white screen with a list of stuff on it, and then a window popped up that said
"Uncaught exception: java.lang.Nullpointer exception [ok]"
so i clicked ok, and then it brought me to a white screen that said
"app error 606 [reset]"
so i clicked reset, and i did the whole thing all over again!
Now, even if i don't click anything, it will just keep going to the white reset screen.
I have tried pulling out the battery, the sim card, and the memory card, but none have worked.

Please help if you can! I miss my phone :(

Last edited by ilovecalculus : 05-08-2011 at 01:33 PM. Reason: mistake
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Old 05-08-2011, 01:44 PM   #2 (permalink)
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Default Re: My Blackberry won't work!

Wipe the device. See http://blackberryfaq.com/index.php/H...sing_Jl_Cmder?.

Then reinstall the device software.

Be careful with third-party apps and themes. Add them back one at a time and test before adding the next.
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Old 05-08-2011, 01:56 PM   #3 (permalink)
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Default Re: My Blackberry won't work!

Thank you, but the link isn't working for me! Is there any other way i could do this?
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Old 05-08-2011, 02:00 PM   #4 (permalink)
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Default Re: My Blackberry won't work!

The link to blackberryfaq.com doesn't work for you? Or, you can't download JL_CMDER?

If for some reason you can't get JL_CMDER, you can also use BBSAK. Search and you'll find it easy.
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Old 05-08-2011, 02:07 PM   #5 (permalink)
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Default Re: My Blackberry won't work!

The link wasn't working, but I searched and found a site for it. I will try this, and if i have any issues i will respond! Thanks again!
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