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Old 05-08-2011, 04:50 PM   #1 (permalink)
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Default Syncing Contacts from Outlook

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My Blackberry Tour used to have all my Contacts and Calendar entries synced from my Outlook. Somewhere along the line something got goofed up and I erased all my contacts (since the Blackberry Restore) didn't work. I connected to my computer and set the Desktop Manager to transfer one-way from Outlook to Device...for both the Calendar and Contacts.

When I sync, the Calendar will refresh, but the contacts still are at zero...In fact, there's still the 3 test entries that I entered on the BB that I could use to verify after the fact.

I even tried to sync just the Contacts and NOTHING!

Any ideas?

Last edited by HughJass : 05-08-2011 at 05:03 PM.
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Old 05-08-2011, 07:55 PM   #2 (permalink)
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Default Re: Syncing Contacts from Outlook

Verify your options and make sure content protection is off

edit


read this link

http://www.blackberry.com/btsc/micro...00%20412258943
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Last edited by tsac : 05-08-2011 at 07:59 PM.
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Old 05-08-2011, 08:11 PM   #3 (permalink)
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Default Re: Syncing Contacts from Outlook

Looking at those instructions, I don't believe I have/use BES. Would I just skip those parts and rename the system32 files mentioned w/.bak?

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Old 05-08-2011, 10:19 PM   #4 (permalink)
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Default Re: Syncing Contacts from Outlook

Sorry for the delay, yes those are general enough to work on a wired sync.

Edit

One issue can still be the options set for the wired sync. Outlook should allow you to copy all the contacts to the BB. Make doubly sure you have not missed any of the setup or have something selected in Outlook to mark the contacts private. I have included two more RIM support references to read.


http://www.blackberry.com/btsc/micro...00%20412522825



http://www.blackberry.com/btsc/micro...00%20412522825
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Last edited by tsac : 05-08-2011 at 10:49 PM.
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Old 05-09-2011, 09:27 PM   #5 (permalink)
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Default Re: Syncing Contacts from Outlook

The Calendar works fine and I tried the information in the 2nd link with no luck. I'm almost tempted to just do Security Swipe and start over.
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Old 05-09-2011, 09:40 PM   #6 (permalink)
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Default Re: Syncing Contacts from Outlook

At this point you almost have nothing to loose by doing a wipe. The function may be corrupted on the BB.
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Old 05-09-2011, 09:47 PM   #7 (permalink)
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Default Re: Syncing Contacts from Outlook

In doing so, I lose my service and have to re-activate?
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Old 05-09-2011, 09:55 PM   #8 (permalink)
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Default Re: Syncing Contacts from Outlook

No it will delete all non factory data. Before doing it make sure you have a copy of the current OS for the BB

KB14058-How to delete all data and applications from the BlackBerry smartphone using the Wipe Handheld option
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Old 05-10-2011, 05:28 PM   #9 (permalink)
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Default Re: Syncing Contacts from Outlook

OK...so I did a wipe and tried to re-sync. I received and Intellisync error.

"Error encountered. Error code - 0x80040fb3.
Check documentation."


UPDATE: Found it: Email2 address w/o Email1

Last edited by HughJass : 05-10-2011 at 05:50 PM.
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Old 05-10-2011, 07:08 PM   #10 (permalink)
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Default Re: Syncing Contacts from Outlook

Now the calendar gives me the same error. So, in Outlook, I deleted all the calendar, created a new one and synced w/0 entries and no problem. 1 entry no problem...so I entered a few more (6) and the problem is back.

Any ideas?
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Old 05-13-2011, 06:33 AM   #11 (permalink)
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Default Re: Syncing Contacts from Outlook

You can sync Outlook with Google App Sync for windows.
Then , on your blackberry , you install Google app Sync for mobile .

Try it
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Old 05-23-2011, 09:20 AM   #12 (permalink)
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Default Re: Syncing Contacts from Outlook

Hi, I want to remove my desktop calendar from my blackberry calendar, how would I do that?
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