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Old 05-09-2011, 12:11 PM   #1 (permalink)
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Default Torch 9800 won't transfer Contacts from my Laptop

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Hi, My new Torch will not Sync my Contacts across?
I have downloaded the latest Desktop Software 6.0 bundle 695
It seems to have no problem with my Diary using the same settings.
ie Vista Native Application.
It gets as far as reading the 434 entries and asking me to 'accept' or 'reject'
Then it downloads about 8 of them and crashes with the message
"Connector Specific Error"........
Any ideas as its driving me mad
Thanks Alan

Last edited by alandenny : 05-09-2011 at 12:13 PM.
Old 05-09-2011, 09:22 PM   #2 (permalink)
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Default Re: Torch 9800 won't transfer Contacts from my Laptop

A known issue and Rim is recommending to use an older version of DM although it may not solve the issue. Maybe this link will help.

KB15294-"Connector Specific Error" appears when organizer data is synchronized using BlackBerry Desktop Software
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