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Old 05-10-2011, 03:14 AM   #1 (permalink)
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Default Can not set up email account

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I have a BBbold 9000,app version 4.6.0.304(519)
purchased unlocked from vendor in NY
I have no data plan ;using ATT( gophone) pay as go
BB9000 came with no CD and no option to add personal email account
Host routing table is blank
Have not been able to register the device
and still using it with my gophone plan.

I need help to set up my personal email account on my BB.I was able,at least I thought , to have set up 2 email accounts on my desktop while connected to BB but the icons are not showing up on my phone.It did ask me for my PIN and EMEI.I entered the PIN and EMEI and were accepted.The system says you will see the icon on your phone but I do not see it. I called ATT and they told me that without the data plan my BB will not work.However, with my gophone account,my BB is working except I can not send email,receive email nor have full access to the internet. Also,I am unable to register the device since the host routing is blank.

Please help.
Thanks in advance.
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Old 05-10-2011, 06:33 AM   #2 (permalink)
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Default Re: Can not set up email account

You must have a BB data plan to access any RIM service such as email, the BB browser, BBM, maps, Facebook, etc. All you have is a phone.

No way around it.
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Old 05-10-2011, 12:49 PM   #3 (permalink)
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Default Re: Can not set up email account

How do I get this service? I spoke to the people from AT&t and they told me that they do not deal with unlocked phone.One of the primary reason for purchasing an unlocked phone is to use it overseas with vodacom at the same time I can use it here with any service that I find at competitive price.
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Old 05-10-2011, 01:34 PM   #4 (permalink)
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Default Re: Can not set up email account

If you are trying to do it on Pay-as-you-go, then AT&T doesn't support the BB and BIS on that type account.

However, if you want full service, call AT&T and have them add a BB data plan to your account. They will ask for the PIN and IMEI. Having an unlocked device has nothing at all to do with it, since yours is a BB 9000 and AT&T supports that model.

Keep in mind, when you go overseas you will need either an International plan or cancel your US service and close the BIS account to set it up on another carrier.
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Old 05-14-2011, 11:33 AM   #5 (permalink)
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Default Re: Can not set up email account

I was able to add 2 email accounts to this phone and the icon does not show on my phone.How do I get to cancel this ? Do I need to or this something lost virtually?

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Old 05-14-2011, 02:18 PM   #6 (permalink)
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Default Re: Can not set up email account

Without a plan you can only do phone calls and sms. You need a BlackBerry data plan to get BlackBerry data services like email. If AT&T doesn't support his on pay-go plans there is no way.

I've used unlocked BlackBerrys on AT&T and had no problem setting up email once I had the right data plan on my account. One was an unlocked Rogers Bold 9000 I won in a contest right here on BlackBerryForums.com. But I had a regular AT&T contract. They were more than happy to set me up with BIS and get me going. Took all of about 5 minutes.

Last edited by rambo47 : 05-14-2011 at 02:21 PM.
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