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Old 05-11-2011, 03:43 PM   #1 (permalink)
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Default restore

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i cannot restore my address book/contacts on a substitute BlacKberry device.
i get the message "dimmed entries are read only data types and cannot be restored"
i have tried the different options such as switch devise but to no avail
how do i get my data restored
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Old 05-11-2011, 03:44 PM   #2 (permalink)
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Default Re: restore

Is the device you're trying to restore to on a BES?

Is the Address Book on the device set to wireless sync?
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