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Old 05-11-2011, 03:43 PM   #1 (permalink)
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i cannot restore my address book/contacts on a substitute BlacKberry device.
i get the message "dimmed entries are read only data types and cannot be restored"
i have tried the different options such as switch devise but to no avail
how do i get my data restored
Old 05-11-2011, 03:44 PM   #2 (permalink)
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Default Re: restore

Is the device you're trying to restore to on a BES?

Is the Address Book on the device set to wireless sync?
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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