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Old 05-14-2011, 01:34 PM   #1 (permalink)
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I am under a contract with Verizon and have BURNT out 2 8530s and am awaiting the shipment of my THIRD 8530! The tech guy down at the Verizon store said other people have been reporting the same problem as mine! The first sign of a problem is a half second freeze after command prompt as in the Facebook screen starts to slide across the screen and then stops for a half second! Also upon typing there is the same pause! Then after a week or so the phone seems to be RED hot upon charging, when it does this the end is near. The battery indicator will read dead and the phone simply goes stone cold unresponsive! The charger will not even power the phone or anything?I am only 7 months into my contract!We have ruled out the chargers! It is definitely something to do with the phone! Input?
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Old 05-14-2011, 01:43 PM   #2 (permalink)
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Default Re: Thermal Issue!

Are you allowing the BB to be completely discharged?
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Old 05-14-2011, 02:04 PM   #3 (permalink)
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YES! The tech told me that I should wait until I am at 10% or less before charging as the life of the battery was based upon how many times I charged it and also to make sure if I used the car charger to not let it overcharge! I have been very careful in this one area! When I exit an app or Facebook I also use the menu exit,close option instead of just the right back button next to the trackpad. The tech did not want to admit to too much but their does seem to be some LEMONS floating around in this model line! Thank you for your response.
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Old 05-14-2011, 02:22 PM   #4 (permalink)
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Default Re: Thermal Issue!

Lithium Ion (Li-ion) | Rechargeable Batteries Canada

Quote:
The lithium-ion battery life is long, and they will not form a memory if recharged before it dies completely, rather it is beneficial to do so. This is much different than a regular rechargeable battery. Letting lithium-ion batteries completely discharge too often or to let it sit uncharged for a long period of time will shorten it's overall lifespan. When storing them for a long period make sure they are charged to 50-60% and they shoudl be removed from the device they are meant to power.
Be skeptical of the "techs".

At any rate, I suspect something else is going on. The back of the battery will get warm to the touch when charging, particularly when on the wall charger and charging up from a low state. And the BlackBerry will get warm if it is accessing the network frequently over time. And, running a battery down routinely does shorten the life of the battery. But the BlackBerry should not be getting too hot to touch, if that is what is being called red hot.
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Old 05-14-2011, 02:27 PM   #5 (permalink)
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Default Re: Thermal Issue!

BlackBerrys HATE to have their batteries discharged much past the 20% mark. This ruins the battery and can cause the problem you're seeing. Keep it charged and top if off as often as is practical. You should never run it all the way down on purpose.

Back in the old days of NiMH batteries it was common practice to "condition" them by charging/discharging completely. These old batteries developed battery memory and could be re-conditioned by discharging and recharging completely several times. Now, however, batteries use completely different materials and this old practice is actually detrimental.
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Old 05-14-2011, 02:55 PM   #6 (permalink)
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Default Re: Thermal Issue!

Would Forest Fire suffice? Yes the heat level combined with the instant going from full battery to DEAD tells me I have something wrong going on. Plus the admission that the company was in the middle of making some kind of determination on how to classify the issue.HOGWASH Talk but I gotta act polite! Thank you for another angle.
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Old 05-14-2011, 02:57 PM   #7 (permalink)
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Default Re: Thermal Issue!

Ok,will give your advice a try! Thanks.
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Old 05-14-2011, 03:01 PM   #8 (permalink)
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Default Re: Thermal Issue!

Off the wall question. I understand your BlackBerry has been replaced, but typically you keep the battery and just exchange the device. What's the story on the battery? Are you using the original battery? Have you replaced the battery? Are you using genuine BlackBerry batteries, or are you using cheap knock-offs?
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