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Old 05-16-2011, 12:04 PM   #1 (permalink)
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Default Why won't BBM work outside of Canada?

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Hi! Please help me! I really want to use BBM to contact all my friends and family.

Heres my story:
So I am originally a Canadian, Rogers customer. And I bought my 9300 from Rogers, and used bbm and email with Rogers when I lived in Canada. But I just moved to Austria for work, and I want to use the 9300 I purchased from Rogers here with the T-Mobile network. I already unlocked my phone, and have a contract with T-Mobile and added a Blackberry plan to my contract.

But for some reason, my bb wont register to the T-mobile network to use BBM (but I can use my 9300 as a normal phone). But I have already went to Options --> Advanced Options -> Host routing Table and clicked "Register Now" and have received an email From: Blackberry, stating "Your handheld has been registered with the wireless network."

And I also called Rogers, and they said they removed my bb registration with Rogers, so I should have no problems.. And I already did a security wipe on my phone and rebooted my phone.. and i STILL CAN'T REGISTER! And the people at T-mobile said they can't help me either..

someone PLEASE HELP ME! I don't want to have to buy another bb, as I just got this phone a couple months ago.

Old 05-16-2011, 02:28 PM   #2 (permalink)
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Default Re: Why won't BBM work outside of Canada?

Did you get an international data plan?
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Old 05-16-2011, 03:20 PM   #3 (permalink)
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Default Re: Why won't BBM work outside of Canada?

Did you actually add you BlackBerry to the T-Mobile BIS?

Are you able to re-send service books?

What about other BIS features? Does email work? PIN messages? Is it just BBM, or does nothing on BIS work?

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