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Old 05-19-2011, 11:21 AM   #1 (permalink)
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i have rebooted my bb about 5 times now and everytime it has the loading of the phone it doesnt leave it. it loads all the way but it just stays stuck there.
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Old 05-19-2011, 02:07 PM   #2 (permalink)
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I guess no help? :(
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Old 05-19-2011, 02:21 PM   #3 (permalink)
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When you say reboot, do you mean you removed the battery for 30 seconds?
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Old 05-19-2011, 11:02 PM   #4 (permalink)
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yes. Thats the way a "specialist" told me was the way to reboot.
I did get it to work again. With an update I didn't need. But I did and now I have to start from scratch with my phone. (i thought it was weird because even when I did the 6.0 software update everything i had remained the same, but this time it didnt.) :(
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Old 05-21-2011, 11:19 AM   #5 (permalink)
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Default Re: Wont leave start up page

Happened to me after updating the Email Setup application. Before it would let me use that app to verify my password for an account I already had set up it said I had to update this app. I updated and it never rebooted completely. I got the black screen with the progress bar across the bottom but when the bar reached the end it just stayed there and didn't continue the reboot process. I had to reload the OS with AppLoader (part of Desktop Manager) to restore my BlackBerry to working order. On the plus side, I took the opportunity to update my OS to the latest version and I'm happy with it.
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