BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 05-19-2011, 11:42 PM   #1 (permalink)
New Member
Join Date: May 2011
Model: Bold
Carrier: vodaphone
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Can't Access Email Setup

Please Login to Remove!


I opened a new account with Vodafone and was about to set up my Internet Mail Account when the system informed me that I needed to update the software. I began to do so, but accidentally canceled the process. Now, in "Setup," I cannot access the "Email Accounts" -- when I click on the icon, nothing happens.

Sometimes I am able to access that icon, but I can get no further -- when I click on "Internet Mail Account," again nothing happens.

I tried going back to my former sim card with a different carrier, thinking that perhaps it was a Vodafone issue, but the same problem persisted.

I also tried reinstalling the factory settings for email, contacts, etc, to no avail.

Is there a way to re-initiate the email accounts software update? Or do you have any other suggestions?

Thank you very much,
Old 05-20-2011, 08:19 AM   #2 (permalink)
Dubdub's Avatar
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 54
Thanked 783 Times in 743 Posts
Default Re: Can't Access Email Setup

Please do not double post.

Do you have a BB data plan with your carrier?
-->>BB FAQ

-->>Stinsonddog's Tip Site!


If someone helps, tell them by clicking the Thanks button.!!

Last edited by Dubdub : 05-21-2011 at 03:19 PM.
Old 05-21-2011, 12:21 PM   #3 (permalink)
Knows Where the Search Button Is
BPresentacion's Avatar
Join Date: Mar 2011
Location: The Netherlands
Model: 9800
Carrier: KPN Netherlands
Posts: 17
Post Thanks: 0
Thanked 2 Times in 1 Post
Default Re: Can't Access Email Setup

That wont help. look here:


(the w ww needs to be corrected to www)

thx if it works ;)
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Can't Access Email Setup
Thread Thread Starter Forum Replies Last Post
Bes 4.1.7 Mr2 Mikey_AGBoston BES Admin Corner 5 04-29-2010 03:37 PM
Help getting blackberry email setup kheftel General Legacy Device Discussion 2 05-07-2008 07:31 AM
The Hosted BES FAQ - Cheap BES/MDS - Wireless Outlook sync! Mark Rejhon BlackBerry Network 81 03-29-2007 06:29 AM
Access pop/smtp email via BIS? jmufarrige General 8100 Series Discussion - Pearl 0 12-13-2006 11:21 PM
Help with BCC reply from wrong email account General BlackBerry Discussion 0 09-10-2006 11:30 PM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.