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Old 05-28-2011, 07:36 AM   #1 (permalink)
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Default Apps only work with wifi

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The Facebook app and Appworld only work with Wifi or the USB cable connected to a computer. Otherwise I get "You are currently on a service pan that requires a Wi-Fi connection...." and "You are currently on a service plan that does not support this application".

I have a data pack included in my Pay as you go plan, the internet browser works just fine and so does messaging (I get my Google Mail and Calendar synced automatically).

It's my first Blackberry and I've had it for a few days now, so I don't know much about them, but as far as I figure, the problem is that the Apps don't realize I do have a functioning data plan and insist on using Wifi.

Any help? I've tried reinstalling the apps and rebooting.
Its a Vodafone UK pay as you go plan on a Blackberry 9550 (Storm 2) btw.
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Old 05-28-2011, 11:40 AM   #2 (permalink)
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Default Re: Apps only work with wifi

You need a BlackBerry data plan, not a regular carrier data plan. If it doesn't specifically say BlackBerry it won't help with data services.

Most smart phones get their data from their carrier. BlackBerrys get it from RIM through their carrier, hence the need for the special plan.

Why Do I Need A BlackBerry Data Plan?

Last edited by rambo47 : 05-28-2011 at 11:42 AM.
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Old 05-29-2011, 07:58 PM   #3 (permalink)
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Default Re: Apps only work with wifi

As far as I know, I do have a Blackberry data plan. I bought a regular data plan and signed up for Blackberry services. Your link just further confirms that.

Quote:
With NO data plan you may:
NOT send or receive any information over the internet, in any way shape or form, despite what you heard about it being possible

.....

With a BlackBerry data plan you may do all of the above plus:
  • receive true BlackBerry push email from up to 10 different email accounts
    use the resident BlackBerry supplied browser to access the internet
    install applications OTA via the supplied resident browser
    use BlackBerry Messenger and send PIN-->PIN messages
I have googlemail as well as Google Calendar synced through the data plan, the blackberry browser works just fine and I got a message (actually several) saying "Your handheld has been registered with the wireless network".

Couple more details that confuse me about thsi is, that after opting for Blackberry Internet Services and receiving the confirmation message, the Blackberry logo started showing up in connections next to where it says 3G or GPRS or whatever coverage there might be. At the same time however, in 'Services Status' for Blackberry Internet Service it says "not connected".


So the data plan definitely works for some apps, but not for Appworld and Facebook for starters.

Also, the message about having to upgrade my data plan shows up with no delay whatsoever, which to me seems like the apps aren't even trying to connect in the first place.

Last edited by Talihintti : 05-29-2011 at 08:56 PM.
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