05-31-2011, 01:54 PM
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| | Problem With My Blackberry!!! Heeelp!
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I'm the owner of a BlackBerry Storm 9530. When I was updating my software using the Desktop Manager, it crashed and now all it appears is a white screen which reads: "Reload Software: 507". I've searched a lot and I know it means my cell phone doesn't have an operative system. Please, HERE is where I need help.
A) I first tried to simply connect it to the BlackBerry Desktop Manager, it seemed to work until it crashed and showed the unspecified error J:0x0000001A
B) Then I looked up this issue on the web, downloaded the latest software version from the Blackberry offical web page, erased the vendor file, run the loader.exe, took out my cell phone battery, connected my device, quickly clicked "Next", placed again my battery... It worked normally until at last moment, it appeared the unspecified error J:0x0000001A.
B) I kept doing the same thing above like... 7 times? In each one I tried different procedures: changed the time where I place the battery, downloaded a previous software version (4.7 I believe), tried in different computers, etc.
C) Then, I tried to wipe it and reinstall the operative system using JL_Cmder, which didn't work at all. The two times I tried it, ended up with the same "Reload Software: 507" screen.
The thing is: I'm afraid I'm screwing my BlackBerry, and I don't want to keep doing this. All I need to know is what am I doing wrong? I've heard I should try software version 4.5, but I couldn't find it anywhere. I'd like to know what does "unspecified error J:0x0000001A" mean as well and how I can get rid of it.
Please, I'll be deeply grateful if you can help me through this problem.