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Old 06-09-2011, 04:46 AM   #1 (permalink)
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Default Wifi has just stoped working Help please

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Im with virgin media for both my internet and phone contract the wifi worked perfectly fine until 3 days ago, everyone seems to be having a problem with bbm messages not sending and stuff its been since then .. i've tried the battery pull test and reseting my router ive also reset to default still not working any help would be much apriciated
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Old 06-09-2011, 04:49 AM   #2 (permalink)
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Default Re: Wifi has just stoped working Help please

Stopped* My spelling is awful
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Old 06-09-2011, 04:51 AM   #3 (permalink)
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Default Re: Wifi has just stoped working Help please

Wi-Fi Diagnostics (Basic): Jun 09, 2011 10:50:08 AM


Wi-Fi
Current Profile: virginmedia4408875
SSID: virginmedia4408875
AP MAC Address: C0:3F:0E:F7:BE:3C
Security Type: Pre-Shared Key (PSK)
Local IP Address: 192.168.0.4
Signal Level: -58 dBm
Connection Data Rate: 48 Mbps
Status: Network acquired

VPN
Current Profile:
Concentrator Address:
Contact: N/A
Authentication: N/A
Secure Device IP:
Status: VPN profile is not found.

BlackBerry Infrastructure
Connecting: Error
Authenticating router: N/A
Authenticating server: N/A
Posted via BlackBerryForums.com Mobile
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Old 06-09-2011, 04:55 AM   #4 (permalink)
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Default Re: Wifi has just stoped working Help please

Hi, I am having the same problem and my mobile and broadband are both also with Virginmedia and my wifi stopped at the same time as yours too. I have a seperate messge here about it. I have tried everything I can think of too - just hope someone comes along who can help us. I am beginning to wonder if it is a fault with Virgin after reading your message! Is your wifi logo not lighting up and when you do a check of wifi - does it have a black box with a white minus sign to the right of router name? Also when I do a wifi manual search it picks up the router and shows the signal bars and has (connected) under it!!!

Last edited by Gizmotabbycat : 06-09-2011 at 04:56 AM. Reason: error
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Old 06-09-2011, 05:10 AM   #5 (permalink)
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Default Re: Wifi has just stoped working Help please

Quote:
Originally Posted by Gizmotabbycat View Post
Hi, I am having the same problem and my mobile and broadband are both also with Virginmedia and my wifi stopped at the same time as yours too. I have a seperate messge here about it. I have tried everything I can think of too - just hope someone comes along who can help us. I am beginning to wonder if it is a fault with Virgin after reading your message! Is your wifi logo not lighting up and when you do a check of wifi - does it have a black box with a white minus sign to the right of router name? Also when I do a wifi manual search it picks up the router and shows the signal bars and has (connected) under it!!!
I personally think its virgin media that has gone down with bb's or the phones mines terrible around 8pm till 2am my messages just dont send at all , nore recent updates and if u look at the updates people put messages not sending.... are u aloud to give pins out on here? just incase i fix it and could tell u?
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Old 06-09-2011, 05:13 AM   #6 (permalink)
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Default Re: Wifi has just stoped working Help please

Quote:
Originally Posted by joshuantiasmummy View Post
I personally think its virgin media that has gone down with bb's or the phones mines terrible around 8pm till 2am my messages just dont send at all , nore recent updates and if u look at the updates people put messages not sending.... are u aloud to give pins out on here? just incase i fix it and could tell u?

My Partner also Has A Bb With virgin media and his wifi has stopped working 2 :(
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Old 06-09-2011, 05:17 AM   #7 (permalink)
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Default Re: Wifi has just stoped working Help please

Quote:
Originally Posted by Gizmotabbycat View Post
Hi, I am having the same problem and my mobile and broadband are both also with Virginmedia and my wifi stopped at the same time as yours too. I have a seperate messge here about it. I have tried everything I can think of too - just hope someone comes along who can help us. I am beginning to wonder if it is a fault with Virgin after reading your message! Is your wifi logo not lighting up and when you do a check of wifi - does it have a black box with a white minus sign to the right of router name? Also when I do a wifi manual search it picks up the router and shows the signal bars and has (connected) under it!!!

Sorry for the messages im slowly cutting it down lmao, yes it does say connected when i search and when i go onto wifi settings manually it does have a black box with a minus sign
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Old 06-10-2011, 05:42 PM   #8 (permalink)
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Default Re: Wifi has just stoped working Help please

Hello all,

Having the same problem as of 4 days now. Wifi stopped working but Sky router detected. Have the white minus sign next to it on wifi connections. Have tried everything including system wipe and nothing. Also having probs with bbm messages sending slowly in the evenings... If anyone finds a solution would be great!
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Old 06-11-2011, 01:07 AM   #9 (permalink)
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Default Re: Wifi has just stoped working Help please

Yes, there is a confirmed outage of BIS over wifi in many European locations. RIM is aware of the problem and they are working on it. No ETA for a fix, though.
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