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Old 06-09-2011, 11:02 PM   #1 (permalink)
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Exclamation BLACKBERRY HELP... "Initializing Device"

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Hi, How are y'all? Recently my blackberry had the app error 523, I'm new to this, So I was using this to help me out.
do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
(Cant post URL Yet, but if you need to see this just search that phrase and you'll find it.
I haven't wiped it yet, cause I was trying to back it up, I downloaded the latest desktop manager, and when I connect my BB, it's been on "initializing device" for quite some time now, I"m at a crossroad. I really Need HELP.
Have a BB 9700 Bold service provider is AT&T

Last edited by Onaeem : 06-09-2011 at 11:03 PM. Reason: Needed to add some detail
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Old 06-10-2011, 07:34 AM   #2 (permalink)
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Default Re: BLACKBERRY HELP... "Initializing Device"

See if you can boot in safe mode - do a search - and if you can do so, back up the device. You will not be able to do a backup otherwise.
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Old 06-10-2011, 10:11 AM   #3 (permalink)
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Default Re: BLACKBERRY HELP... "Initializing Device"

Quote:
Originally Posted by aiharkness View Post
See if you can boot in safe mode - do a search - and if you can do so, back up the device. You will not be able to do a backup otherwise.
Dude, the thing is that I cannot access the Black Berry at all, it's restarting after the white screen, App Error 523, I know how to wipe it, but desktop manager is taking way too long to initalize the device. Kept the usb in there for 2 hours, but it's just staying at Initializing Device.
I downloaded the Desktop Software, v.6.0.0.2
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Old 06-10-2011, 10:20 AM   #4 (permalink)
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Default Re: BLACKBERRY HELP... "Initializing Device"

Hey, Dude, I understood you perfectly. Did you search? Did you try booting in safe mode? If not, let me help you out:

See KB17877-How to start a BlackBerry smartphone in safe mode.

If you can't do it, then you are SOL as far as doing a backup.

To fix the device, see What should I do with App Error 523? - BlackBerryFAQ.
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