Hello I am using a Bberry 9700 bold. When I go abroad and connect at my friend's wifi I always disconnect from the mobile network and use BBM without any problem. But recently BBM stopped working at my friend's place (abroad) although I can still browse the internet. The wifi sign on the top right remains grey. What happened??
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If you have not upgraded or added any Apps then try a battery pull to reset the OS.
the gray WIFi indicates you do not have WIFI connection and are using the cell network. If you have a full BB Data plan call the carrier and see if they are restricting you.

Where exactly are you? For the last few days there has been a BIS over WIFI outage in some foreign locations (Europe, etc.)

Hi tsac, i already tried the battery pull and the problem persists; i cant use BBM over wifi only (while disconnecting from the mobile network) while i could use it before just fine.

Hi John, my carrier is a belgian telecom and i am now in africa where i usually disconnect from the mobile network and connect on my friend's wifi. In the past (just a week ago) i could use BBM that way without any problem but not anymore