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ozhighlander 06-13-2011 12:09 AM

media manager problem
I have jpeg files showing in my media manager but I cant seem to retrieve them. I get the message "cannot find required file" yet the image is showing on screen. Any suggestions?

johnterry 06-13-2011 05:32 AM

Re: media manager problem
You can take a window screen picture about this error ?

Or You can use drag and drop your jpeg file from Windows folder to your blackberry, quick easy, and efficient.

rambo47 06-13-2011 07:25 AM

Re: media manager problem
Try a 30-second battery pull and then re-insert the battery.

Sometimes with older models and OS versions a deleted picture will leave behind the thumbnail file of itself. The thumbnail still appears as a "pointer" to the original file, but the actual original file has been deleted. It may be necessary to delve into the folders and subfolders to manually delete those thumbnails.

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