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Old 06-13-2011, 12:50 PM   #1 (permalink)
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Default Bold 9700 Unresponsive - Flashing Red Light

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I have a fairly recent Bold 9700 from Bell Mobity that has gone dead. I've been looking around trying to get it to turn on.

Phone is dead, won't turn on, flashing red light at a 10010101001 interval (1-3-1).

Phone is unresponsive otherwise, bricked.

Tried the Alt-Shift-Del trick. Nothing

Tried to pull the battery, replace. Nothing

Tried to hook it via USB to the computer to reinstall. Computer and BB Software does not show it at all. (Tried with battery in and out)

Phone was not dropped nor has any water damage (as per the strips inside).

Left the battery out all night. When I plugged it in this morning, still nothing.

In my search, I've found a thread, which describes a similar situation. I'd link, but I'm not able to. w.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

So I've downloaded the required software, and gone through some steps. Because the Jl_Cmder won't connect, I went through the manual steps without success. I got through the command line stuff, launched with loader.exe /nojvm no problem. However, the drop down menu is blank, no matter what USB port I plug in to.
Without a "USB:UNKNOWN" option, how do I force the wipe? What a pain... I need some help, PLEASE!

Last edited by Dubdub : 06-13-2011 at 01:42 PM.
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Old 06-13-2011, 01:43 PM   #2 (permalink)
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Default Re: Bold 9700 Unresponsive - Flashing Red Light

Was the battery allowed to run completely down more than once?

Sounds to me like the battery is dead and needs to be replaced. Plug it into a wall charger for several hours and see if it takes a charge. If not, replace it with an OEM 9700 battery, not a cheap replacement.
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Old 06-13-2011, 02:16 PM   #3 (permalink)
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Default Re: Bold 9700 Unresponsive - Flashing Red Light

I tried another battery with no change.
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Old 06-13-2011, 03:01 PM   #4 (permalink)
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Default Re: Bold 9700 Unresponsive - Flashing Red Light

Did the BB get wet?
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Old 06-13-2011, 03:16 PM   #5 (permalink)
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Default Re: Bold 9700 Unresponsive - Flashing Red Light

Nope, both wetness tags inside are clean.
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Old 06-13-2011, 03:31 PM   #6 (permalink)
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Default Re: Bold 9700 Unresponsive - Flashing Red Light

Did you try a NEW OEM battery? One specifically for a 9700?
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Old 06-13-2011, 03:55 PM   #7 (permalink)
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Default Re: Bold 9700 Unresponsive - Flashing Red Light

Yup yup. Took it in store to try that.

Decided to send it in... pain in the butt. That said, I'm still interested in what's wrong and how I *could* have fixed it.
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