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Old 06-13-2011, 04:55 PM   #1 (permalink)
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Default Trackpad problem on blackberry 9000

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Hiya got a blackberry 9000 of my friend today and he said the only problem is it is the track pad/roller ball, it won't move from left to right, how can I fix this? The ball moves but the mouse on the screen does not, we have tried turning up the sensitivity.
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Old 06-13-2011, 05:36 PM   #2 (permalink)
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Default Re: Trackpad problem on blackberry 9000

Did it get wet? If so, it might be toast. If not, it could be dirt/lint under the ball from carrying it in your pocket, so try this:

Turn the device off. Press and hold the track ball and slowly roll in the direction that it doesn't work. Continue pressing and rolling in that direction for 15-30 seconds. Then begin rolling the ball in all directions for at least another minute. Stop and turn the device back on and see if it works. Could take a couple iterations to get it back.

If it works, do not carry it in your pocket, use a case.
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Old 06-13-2011, 07:51 PM   #3 (permalink)
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Default Re: Trackpad problem on blackberry 9000

The trackballs are user-replacable and available from most carrier stores. They are also available at Faceplate | Housing | Repair parts | Accessories | Mobile parts - Cellular Accessories | Mobile
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Old 06-14-2011, 01:23 AM   #4 (permalink)
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Quote:
Originally Posted by mbehartley View Post
Hiya got a blackberry 9000 of my friend today and he said the only problem is it is the track pad/roller ball, it won't move from left to right, how can I fix this? The ball moves but the mouse on the screen does not, we have tried turning up the sensitivity.
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Clear instructions for replacement of the trackball assembly are available on youtube.
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