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Old 06-14-2011, 06:03 AM   #1 (permalink)
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Angry my BB Bold 9000 restarted or rebooted when I turned on the wifi,

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Dear All,

Need help, my BB Bold 9000 restarted or rebooted when I turned on the wifi, although I found it once work on the wifi at the airport but, it restarted when I try to connect to the wifi in home and some hotel, it stop rebooted when the wifi is out of range or turning off the the modem router (with wifi).

Really appreciate for your helps, as the above problem only happens to my BB 9000 bold, but my BB 8320 works just find under all that circumstances.

Many thanks for your helps
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Old 06-14-2011, 07:48 AM   #2 (permalink)
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Default Re: my BB Bold 9000 restarted or rebooted when I turned on the wifi,

Has your BlackBerry gotten wet? I ask because this sounds like a hardware problem.

Believe it or not, a loose-fitting battery can cause this kind of behavior as well. A paper shim along the side of the battery opposite the power connectors can sort this out. It's cheap and quick, and it can same a ton of diagnostic headaches. Worth a shot.

An operating system conflict of some kind, either because of a corrupted file or a third-party app that's not playing nice might be the culprit.
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