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Old 06-17-2011, 03:50 AM   #1 (permalink)
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Default Having Issues adding contact from a message. HELP!

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All,

Wanted to ask for your assistance in one of the recent issue i had with my Blackberry 9700. For some odd reason - the process in adding mobile contact from a message is not working. It's either my phone will hang or no reaction at all.

The following is the process i do when adding contacts;

Add a contact from a message, call log, or web page
1. In a message, a call log, or on a web page, highlight a contact.
2. Press the Menu key.
3. Click Add to Contacts.
4. Type the contact information.
5. Press the Menu key.
6. Click Save.

This came about when i downloaded some application. Will it help restoring it to it's factory settings?

Thanks,

Cheryll
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Old 06-17-2011, 07:02 AM   #2 (permalink)
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Default Re: Having Issues adding contact from a message. HELP!

Unless the BlackBerry itself is damaged, yes, restoring to default will re-enable the "add to contacts" function. You might simply be able to delete your most recently added apps to get that feature back.
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