BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-17-2011, 03:39 PM   #1 (permalink)
New Member
Join Date: Jun 2011
Model: 9780
Carrier: Rogers (Canada)
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BB Disrupts Home WIFI

Please Login to Remove!

Ever since I got my blackberry and brought it home, my home wifi frequently drops. Don't ask me the science of it but basically the PCs in my home randomly stop receiving internet access (strong signal signal from router, no access to internet). Only solution is to power cycle the router by unplugging it for a few seconds or disabling the wifi on my Bold 9780 (which I don't like doing because I'd rather receive data via my wifi than my smartphone plan when I can).

Has anyone else experienced this problem and if so how was it resolved?

Cheers and thanks,
Old 06-17-2011, 04:42 PM   #2 (permalink)
Latino Hasta La Muerte
Join Date: Jan 2005
Location: Denville, NJ.
Model: Class
OS: 10.3.1
PIN: 3324918D
Carrier: Verizon
Posts: 9,055
Post Thanks: 52
Thanked 311 Times in 296 Posts
Default Re: BB Disrupts Home WIFI

I seriously doubt it's your BlackBerry causing this. Try updating your router's firmware.
Old 06-17-2011, 04:52 PM   #3 (permalink)
BlackBerry Elite
knottyrope's Avatar
Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,097
Post Thanks: 351
Thanked 348 Times in 325 Posts
Default Re: BB Disrupts Home WIFI

happens to me with the intermittent disruptions when I get a BBM, but I know my router is old (firmware is up to date though)
unlock your phone here
I am on
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Old 06-17-2011, 09:38 PM   #4 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,902
Post Thanks: 49
Thanked 666 Times in 652 Posts
Default Re: BB Disrupts Home WIFI

The home router should use DHCP to supply the IP addrress to any device on your network. It sounds like the BB is attempting to use an address that is either the routers main address or one that is already used. Check to see if your optioned on the router for DHCP and have enough addresses ( set it to 50 or higher) available. Sometimes routers only rotate a few and when a device with a lower MAC address( the internal id of the device) is activated it will override another.
If someone helps, tell them by clicking the Thanks button

9810 BES
Z10 on BES
Old 06-21-2011, 09:15 PM   #5 (permalink)
New Member
Join Date: Jun 2011
Model: 9780
Carrier: Rogers (Canada)
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: BB Disrupts Home WIFI

Thanks for the responses above. I'll try updating the router's firmware as I have never actually done that. I'll also try what tsac suggested.

I'm faily sure (98%) that my BB is causing the trouble. It only happens when my BB is on and the wifi is running. If I turn off wifi on my BB or turn my BB off entirely, my home wifi has no troubles. I had no problems for the 6 hours my BB was off over the weekend but within 30 minutes of turning it on: BAM! disconnected.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: BB Disrupts Home WIFI
Thread Thread Starter Forum Replies Last Post
my BB Bold 9000 restarted or rebooted when I turned on the wifi, ejazshah BlackBerry Help 1 06-14-2011 08:48 AM
BB messenger over wifi with data plan javibueno General BlackBerry Discussion 25 11-08-2010 07:30 PM
BB cannot connect to WiFi when set to "Mobile Network preferred" fayiama WiFi HotZone 2 05-21-2009 06:24 AM
BB 8320 goes off with WiFi alexrdzl General 8300 Series Discussion - Curve 1 10-03-2008 04:05 PM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.