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Old 06-19-2011, 09:59 PM   #1 (permalink)
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Default iMac wont connect to bold 9700

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Hello. I just got a iMac and downloaded the desktop manager for it. Its version 2.0.1 Build 14. My iMac OS is OS X Version 10.6.7. When i connect my blackberry to the USB, desktop manager starts up automatically, and it asks me to put the password to connect to my blackberry. When i successfully put in the password, it says connecting for a minute and it stops. I recognized my phone and my model and phone number and everything, but it wont connect to it. I cant access it, update my OS, sync it, nothing. I even bought a new USB cable but that doesnt work either. Any suggestions please?
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Old 06-20-2011, 07:24 AM   #2 (permalink)
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Default Re: iMac wont connect to bold 9700

You're not connecting through a hub, right? Direct connection is the recommended setup. Maybe try rebooting your iMac while the BlackBerry is connected.
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Old 06-20-2011, 10:49 AM   #3 (permalink)
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Default Re: iMac wont connect to bold 9700

What a hub lol. And the usb is connected to the blackberry and my imac. and i tried retarting it with the blackberry connected and it still didnt work
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Old 06-20-2011, 09:21 PM   #4 (permalink)
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Default Re: iMac wont connect to bold 9700

Check out this discussion on the BlackBerry Support Forums: HELP!! My iMac won't identify my BB 9700 - BlackBerry Support Community Forums
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Old 06-21-2011, 10:11 AM   #5 (permalink)
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Default Re: iMac wont connect to bold 9700

i checked that out. i checked out every thread before posting mine. so i wouldnt be wasting anyones time. Thanks though, really appreciate the help
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Old 06-23-2011, 05:22 PM   #6 (permalink)
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Default Re: iMac wont connect to bold 9700

help plz. i cant find the solution yet
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Old 06-28-2011, 11:00 AM   #7 (permalink)
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Default Re: iMac wont connect to bold 9700

im still having issues
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